
receptionist Hereford, England
Job description
Job purpose:
To ensure the effective operation of reception, whilst continuously delivering an efficient and high standard of service to all visitors to the facility.
Main duties and responsibilities:
· To assist in the effective control and operation of reception. Specific areas include the control of admissions, bookings, memberships and ensuring the reception area is kept clean and tidy.
· To maintain good public relations with all visitors and potential users.Receive and record visitors, informing them of the College health and safety procedures, making staff aware that visitors have arrived.
· Operate cash control procedures in compliance with laid down regulations.
· Be responsible for all cash, tickets, stock, and equipment under their control.
· Answer phone calls received through the College switchboard, directing calls to relevant departments, and issuing telephone messages as necessary.
· Liaise with the Assistant Managers regarding bookings, cancellations, and general availability of the facility.
· To promote Centre activities.
· Sign for, sort, and distribute mail within the College, to staff and students and prepare outgoing post. Arrange courier collections as and when required, maintaining records as required.
· Issue/sell stationery to staff and students, maintaining accurate records of items distributed or sold.
· General administrative duties as required: Photocopying, scanning, collating, shredding, and maintaining the lost property system.
· Attendance and participation in staff development activities as necessary.
· The nature of the post requires that the post-holder will work such hours, including evenings, weekends, and public holidays, as are necessary to fulfil the role.
RNC is an equal opportunities employer welcoming applications from all sections of the community. We are committed to safeguarding and all successful applicants will be subject to an enhanced DBS (Disclosure and Barring Service) check.
Eligibility to work in the UK is required.
Note: This job description covers the main, current duties and responsibilities of the job; however, it is subject to review and amendment in the light of developing or changing organisational needs. Other activities commensurate with this Job Description may from time to time be undertaken by the Job Holder.
Job Types: Part-time, Permanent
Part-time hours: 16 per week
Salary: £10.23-£10.58 per hour
Benefits:
- Additional leave
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
Work Location: In person
Application deadline: 21/07/2023