Operations & Strategy Manager (Scrum Master / Agile Coach) (80-100%) London, England
Job description
About the role
As an Operations and Strategy Manager you will be a champion for agile working practices, enable teams to achieve their goals and support GIA's strategic programme. For you, this role is an opportunity to work with and shape high performing teams through continuous improvement.
You will work in a shared leadership set-up within GIA's Chief Operating Office organisation, which has three distinct teams: Digital Audit, Audit Analytics Center of Expertise and Professional Practices. You will steer these teams in the most appropriate agile working practice and where relevant, adhere to GIA's minimum standards and principles for the execution of audits. As part of your daily work, you will steer teams to achieve their sprint goals. Be an advocate of oneness and encourage strong collaboration across the Management Team and department.
Furthermore, you will act as a change leader and remove impediments that teams cannot. Fostering a strong performance culture where team members hold each other accountable for efficient and high-quality work delivery.
About the team
GIA's vision is Advancing Swiss Re's Resilience. We seek to understand risk, be problem solvers who lead from every seat, challenge the status quo, and demonstrate that we are responsive to risk. We apply innovative and risk-focused techniques, and we continuously extend the use of data analytics and automation within our audit processes.
About You
Education and experience:
- University degree
- At least 10 years of professional experience, including at least 5 years working as a scrum master or agile coach.
- Experience of agile working practices with both technology/analytics teams and business teams (i.e. non-IT).
- Experience in using data to drive improvements.
- Excellent knowledge of Microsoft Word, PowerPoint and Excel.
- Agile certification such as PSM or equivalent
- Change management certification such as PROSCI (preferred).
- Experience working with/in internal audit or similar function (preferred).
Personal skills:
- Impact/value-oriented leader, able to plan well and deliver value adding results on time
- Superb interpersonal skills and solid attention to detail.
- Critical thinker that sees the "big picture" (e.g. overall themes, trends, goals), generates innovative ideas and solutions to problems and makes recommendations in the face of complexity, conflicting pressures and ambiguous circumstances.
- Professional communicator, able to gain and maintain a trusted relationship while delivering difficult messages
- Team worker, able to listen to others but also influence in order to see the wider picture and achieve a vision
About Swiss Re
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.
Reference Code: 123614
