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Job description

Exciting opportunity to join our HQ Team as a Data Administrator and IT Helpdesk Support

You will need to have meticulous administration and data entry logging skills and a willing and helpful manner to handle and log internal IT issues.

• Monitor IT helpdesk - first response for enquiries, triage and assign tickets
• Keep in regular communication with staff with progress updates
• Order, set up and dispatch equipment (IT and phones)
• Keep user and asset databases up to date
• Maintain and monitor reports across all internal systems
• Use of portals and excel
• Assist Tech team with projects

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Job Types: Full-time, Permanent

Salary: Up to £22,000.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• WELWYN: reliably commute or plan to relocate before starting work (required)

Experience:

• Database administration: 1 year (required)

Work Location: One location

Reference ID: IT helpdesk admin