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Job description

Our team of Customer Service Representatives is looking to add an individual who can help our firm grow and provide an efficient service to our clients. The successful candidate will be responsible for live chatting, social media chatting, probing for details about their issue and offering suggestions for solutions.

• Full time, part time, time shift working, weekend (Students are welcome)
• Basic Salary earn up to £27,000/year (Full time) + Year-end Bonus +KPI BONUS
• Annual.
• Professional Working Environment. Promotion
• Pension scheme, NI

Job Responsibility:

• Handles all members’ queries/complaints via Live Chat, social media, and other company communication tools base on online flatform.
• Perform telemarketing or call to establish good relationship with existing and new member
• Promotes products and provide quality services to achieve market dominance.
• Identify clients with specific needs and forward their concerns to the appropriate department, supervisor, or manager.
• Monitor members reactions and competitors’ activities through daily/weekly reports and submit to immediate superior.
• Essential of Digital Marketing, Social Media experience, good computer skill.

Computer skill: Typing in Madarin and English.

Language: Mother tongue Mandarin. English communication

Hard working attitude, fast learning

Don't hesitate to send us your CV or want to have a good deal for this position, contact us via:

Ms Kathy,

Mobile: +44 7904344399

Skype: Kathy Jobs

普通话市场和销售专员（伦敦办公室）

我们公司目前正在招聘市场和销售专员。有良好的沟通技能和电脑操作，中/英文打字。

主要职责：

• 电话推销并且与客户维持良好关系和开发新客户。
• 推广热门产品并提供优质服务以取得市场主导地位。
• 辨别客户的特定需求，且将他们的顾虑传达到相应的部门、主管或经理
• 需要随时查看每周/每日竞争对手的促销活动，并且报告给直属上司
• 透过线上聊天/电话或电子邮件沟通说服客户参与营销团队推出的促销活动
• 数码营销，社交平台营销经验以及良好电脑操作

全职（欢迎大学生）

需要轮班，周末工作

基本年薪能达到 £27,000/ 一年+ 年终奖金 + 每月奖金

专业工作环境，晋升机会，政府退休金计划，政府国民保险

需要住在伦敦或者伦敦附近

流利普通话（母语级别）以及能用英文沟通

如果你有兴趣的话请投递简历到以下通道：

联络人：Ms Kathy

联络电话：+44 7904344399

Skype: Kathy Jobs

Job Types: Full-time, Part-time, Permanent

Salary: £27,000.00 per year

Benefits:

• Casual dress
• Company pension

Schedule:

• 10 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Language:

• Mandarin (required)
• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location