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Sport Operations Assistant

£21,650 - £22,530 p.a. + 12.5% shift allowance

About the Role

Nottingham Trent University (NTU) is committed to providing high quality sporting opportunities for its students and staff, irrespective of their experience. The NTU Sport commitment is to create a culture where regular participation in physical activity is the norm - thereby making a significant contribution to the wellbeing and academic achievement of the NTU community; a minimum of 70% of NTU students are regularly participating in physical activity by 2025.

Our facilities team are seeking to recruit an enthusiastic individual to join our highly successful team of more than 50 sports staff dedicated to ensuring that an NTU student’s lifestyle is much more than lectures and lie-ins.

You will work across Nottingham Trent University's two high quality sport sites which boast a range of different facilities including a Climbing Wall, Sports Hall, Squash Courts, 3G pitch, Grass Pitches, Fitness Suites and more.

About You

As a Sports Operations Assistant, you will be the main point of contact for all enquiries regarding our sports facilities and fitness suites. You will have a flexible approach and be professional in delivering exceptional customer service at all times.

Your main duties will include front of house for all NTU customers, assisting with telephone and booking enquiries, enrolling new members, processing bookings and payments, using a computerised booking system, administrative support, and the setting up of sports equipment.

You must be reliable and conscientious with great communication and organisation skills, good team work and willingness to work evenings and weekends is essential.

For an informal discussion regarding this position, please contact, John Wood, Duty Manager. Tel 0115 848 3953. Email [email protected]

Interview date: 30th August 2023

About NTU

NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.

Please note that unfortunately, this role has been assessed as ineligible for sponsorship under the UK Visas & Immigration points-based immigration system. However, applications are welcome from candidates who do not currently have the right to work in the UK, but who would be eligible to obtain a valid visa via another route. Please consult the Home Office website for further information.

Please note that this role is covered by the Rehabilitation of Offenders Act (1974) and successful applicants will be asked to declare any unspent criminal convictions.