Sales Associate, Sloane Street London, England
Job description
Sales Associate, Sloane Street
The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.
Cartier – Sales Associate, Sloane Street
(permanent, full time)
HOW WILL YOU MAKE AN IMPACT?
As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations.
Sales Achievements
- Ensure a unique and exceptional client experience during a sale
- Master perfectly the selling ceremony
- Adapt according to client needs and motivations.
- Transmit the passion and values of the Maison
- Act as the privileged contact for the client in case of After Sales
- Meet individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
- Cultivate strong client relationships and develops client loyalty
- Develop efficiently the client portfolio
- Execute targeted CRM actions
- Participate to client events and acts as an Ambassador of the Maison
Boutique Operations
- Respect all brand and boutique policies and procedures
- Participate in inventories
- Support the set up and breakdowns at opening and closing of the boutique
- Participate in the implementation of Visual Merchandising guidelines
- Assist with special projects when requested
- Undertake administrative tasks and stock room related tasks when required
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- A proven track record of successful achievement within a luxury retail environment
- A sales orientated target driven background
- Excellent customer service credentials
- Experience of dealing effectively with different nationalities and cultural backgrounds
- Fluent in English - ideally one additional language
- IT literate
- A strong communicator
- Result and action oriented with strong entrepreneurial mind-set
- Team-player with empathy and strong interpersonal skill
HOW DO WE KEEP YOU SMILING?
As a significant member of the Cartier community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Deputy Boutique Manager
3rd Stage – Interview with the Boutique Manager
4th Stage - Interview with the HR Business Partner for Cartier
LEARN MORE ABOUT LIFE AT RICHEMONT AND CARTIER BELOW:
https://www.linkedin.com/company/richemont/
https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg
https://www.youtube.com/@cartier
