Sales Associate, Sloane Street

Cartier – Sales Associate, Sloane Street

(permanent, full time)

HOW WILL YOU MAKE AN IMPACT?

As an Ambassador for Cartier, you will ensure a unique client experience before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations.

Sales Achievements

• Ensure a unique and exceptional client experience during a sale
• Master perfectly the selling ceremony
• Adapt according to client needs and motivations.
• Transmit the passion and values of the Maison
• Act as the privileged contact for the client in case of After Sales
• Meet individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

• Cultivate strong client relationships and develops client loyalty
• Develop efficiently the client portfolio
• Execute targeted CRM actions
• Participate to client events and acts as an Ambassador of the Maison

Boutique Operations

• Respect all brand and boutique policies and procedures
• Participate in inventories
• Support the set up and breakdowns at opening and closing of the boutique
• Participate in the implementation of Visual Merchandising guidelines
• Assist with special projects when requested
• Undertake administrative tasks and stock room related tasks when required

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• A proven track record of successful achievement within a luxury retail environment
• A sales orientated target driven background
• Excellent customer service credentials
• Experience of dealing effectively with different nationalities and cultural backgrounds
• Fluent in English - ideally one additional language
• IT literate
• A strong communicator
• Result and action oriented with strong entrepreneurial mind-set
• Team-player with empathy and strong interpersonal skill

HOW DO WE KEEP YOU SMILING?

As a significant member of the Cartier community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage – Interview with the Deputy Boutique Manager

3rd Stage – Interview with the Boutique Manager

4th Stage - Interview with the HR Business Partner for Cartier

LEARN MORE ABOUT LIFE AT RICHEMONT AND CARTIER BELOW:

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

https://www.youtube.com/@cartier