Job title: App Designer (UX & UI)
Reports to: Senior Product Designer
Location: Peterborough or London Euston (Hybrid)
The App Designer will join a team which oversees one of the organisation's most focal digital touchpoints.
In this role, you will lead the UX discovery and UI design processes associated with the Travelex app.
Your expertise will play a pivotal role in creating the most optimal user experience for its users.
Collaboration and partnership with designers responsible for other Travelex digital assets, will also be essential to the role.
You will assist in developing and maintaining the Travelex design system, ensuring brand and UI consistency is applied in all that you deliver.
The design process will see you collaborate closely with a team of developers, while your discovery work, definitions and designs will be presented to the wider team on a regular basis.
Key accountabilities and decision ownership:
Producing production ready design components, patterns, user flows and experiences for the Travelex mobile app
The ability to plan, conduct and report on user research activities
Demonstrate the application of UX research findings, design principles and usability heuristics
Produce conceptual sketches, wireframes, prototypes, interaction specs and other deliverables, to support a user centered product development
Work to eradicate design debt and achieve consistency across mobile platforms
Assist in developing and maintaining the Travelex design system
Create solutions that consider different contextual use cases, to ensure customer interactions are intuitive and painless
Work with Product and mobile engineering to ensure the best possible outcome from a visual and interaction design perspective
Present and justify design decisions to the Product team and other senior stakeholders
Work as part of a broader design team that aims to deliver design consistency and best practice across other Travelex digital assets
Skills, knowledge, and experience:
Must have:
Platform specific expertise (IOS & Android) with a working knowledge of the constraints and opportunities of native design
The ability to craft intuitive and visually appealing interfaces that consider interaction patterns, gestures and the ergonomics of mobile devices
Process driven, with a meticulous approach to digital asset creation, file management and project documentation
Experience working with and maintaining design systems
An understanding of usability, interaction design and research theories and principles
Experience of developing sketches, wireframes and other design artefacts for digital design projects
Practical knowledge of UX role in agile Scrum methodology ways of working
Interprets and applies data, UX research, and insight to inform design decisions
Pragmatic and can balance needs of user and the business
A question driven, user focused approach to problem solving
The ability to present, listen and question during Product meeting scenarios
A passion to evolve their knowledge and skills in the field of UX and UI design
Preferred:
Bachelor's degree in UXD or a relative qualification and/or experience
Experience working within a global company, or corporate environment with remote teams
Familiarity with platform specific guidelines such as, Apple's Human Interface Guidelines and Google's Material Design.
Technical / professional qualifications and experience:
Experience designing native mobile solutions, backed by a portfolio of example projects
Experience building and managing design systems in Figma
Working knowledge of MV testing and personalisation platforms
Excellent knowledge of working tools i.e., Microsoft Office 365, Miro, Trello, Jira, and Confluence
Keen interest in emerging technologies and product development
Why Travelex?
To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.
Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status