receptionist Westward Ho, England
Job description
Thank you for expressing an interest in our job vacancy. We are looking for a Receptionist to join our team at Surf Bay & Beachside Holiday Park.
Key things to know about this role:
This is a part time permanent position starting at minimum wage, 22hrs per week. Days to be discussed but will include weekends.
You will be required to carry out general reception, admin and office duties.
You will be providing excellent customer care to our guests and owners before, during and after their stay, dealing with any queries or problems they may have.
You should have an excellent telephone manner and be computer literate as you will be responding to emails and booking holidays for our guests using our booking management software.
You will liaise with different departments within our business as well as external contractors.
On behalf of the park and our private owners, you will deal with sales enquiries for holiday home ownership and undertake viewings of holiday accommodation . You will negotiate sales and complete all relevant paperwork.
You will be responsible for placing orders of goods when required.
You will create insurance quotes for our owners and take up policies when required.
You will liaise with management regarding all park and sales aspects.
You will be responsible for keeping all customer areas clean and tidy, ensuring excellent first impressions with customers.
You will dress holiday homes for sale, ensuring they are displayed to a high standard.
You will post regularly on our social media accounts.
The ideal Candidate will:
Have a positive and enthusiastic work attitude.
Have experience in a similar role.
Have a knowledge of sales or willingness to learn.
Be familiar with using office computer systems and taking payments.
Have initiative and be self-driven.
Be trusted to manage the office alone.
Have good general fitness, showing customers around the park and the holiday homes we have for sale.
Have an enthusiasm for the sale of static holiday homes.
Be a customer service superstar with a cheerful work attitude!
What we can offer you:
A competitive rate of pay.
Discretionary bonus package.
Full training.
A positive & happy work environment.
About Surf Bay Holiday Park:
Surf Bay is an award winning holiday park ideally situated just a few minutes walk from the village of Westward Ho! Our park offers static caravans for ownership and the hire of self-catering apartments of 4 * standard luxury apartments.
About Beachside Holiday Park:
Beachside Holiday Park is an award winning, well maintained, self catering holiday park right on the sea front with a range of static caravans & apartments for hire.
Please provide a cover letter explaining why this role interests you, why you are right for this role and what you can bring to our team, taking into consideration the bullet points above.
Please send cover letters specific to this advert with your updated CV to [email protected]
We look forward to your application.
Good Luck!
Job Types: Part-time, Permanent
Part-time hours: 22 per week
Salary: From £10.42 per hour
Benefits:
- Company pension
- Free parking
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Westward Ho!: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Holiday Park Receptionist
