operations manager London, England
Ascential
Full Time
London, England
44649 - 38328 GBP ANNUAL Today
Job description
We're looking for a Senior Content Operations Executive to join our team in London as part of our Content function.
Your Team: The Content team at LIONS is dynamic and agile and needs to respond to the evolving needs of our global audience.
Your Role: You will plan, organise and deliver content operations across LIONS - the Festivals and possibly other live events including the regionals, as well as project scheduling with the wider content department for its subscription, learning and advisory product portfolios
You will be eligible to join us at Cannes Lion Festival 2024,
Key Responsibilities
- Talent and asset management- concise correspondence with talent, supporting them throughout the entire speaker journey.
- Work with multiple stakeholders at LIONS but particularly the content (editorial) managers who programme the content & work closely with the regional teams including Dubai Lynx
- Work closely with session hosts - confidently communicate all session details, track updates and liaise with team members on any hosts/speakers requests (greenroom catering, security, MUA etc)
- Collate and track all content sessions' technical requirements, and communicate to the production team
- Manage projects on monday.com and communicate with relevant stakeholders
- Create rehearsal schedules and maintain them throughout the event cycle
- Work with the Content Operations team to build out and improve processes
- Liaise with speakers and session hosts on visa and speaker licence requirements (Dubai Lynx)
- Manage our internal inbox within a set timeframe and resolve external questions
- Communicate information relating to passes and registration enquiries
- Create and proof our information guides and update our FAQ documents
- Proof all talent webpages and talent marketing assets
- Testing our in-house content portal, requesting updates with the dev team and tracking updates
- Creating surveys on qualtrics and extracting the data
- Ensure speakers and audience have an exceptional experience from confirmation to event delivery
- Manage post-event communications, including collating feedback, quotes, sending photos and footage
Your Experience
- Strong administrator - highly organised both in yourself and co-ordinating others, to ensure deadlines are met and that you can manage multiple tasks effectively
- Strong attention to detail - we strive to ensure that everything we deliver is at a premium level
- Excellent organisational and time management skills - you may be working across our different stages at the same time
- Experience in event management, including onsite, is desired but not essential
- Knowledge of the advertising and communications industry highly desirable
- Familiarity of G- Suite
- Experience liaising with people internally and externally in a previous role would be advantageous
Who are we?
The LIONS brand is probably most synonymous with Cannes Lions, The International Festival of Creativity, the definitive meeting place for the global creative communications and advertising community. It’s five days of inspiration, aspiration, unlimited magic and potential. The Festival has been championing creative excellence since 1954 with the goal of providing a global destination and the definitive benchmark for creativity that drives progress.
LIONS is going through an exciting time as it’s recently repositioned as The Home of Creativity, supporting those in the business of creativity at every step of their journeys with an extended portfolio of new advisory, learning and intelligence services. Our purpose is to drive progress through creativity for an incredibly diverse and talented global creative community.
You will join a team of change makers. The team’s purpose is to champion change to create the most powerful global creative community and drive growth for the brand.
LIONS is an Ascential company. Ascential delivers specialist information, analytics and ecommerce optimisation platforms to the world's leading consumer brands and their ecosystems. We help our customers to make smart decisions that improve performance now, and in the future.
With more than 2,500 employees across five continents, we combine local expertise with a global footprint for clients in over 120 countries. Ascential is listed on the London Stock Exchange.
Why choose us?
At Ascential, diversity, equity and inclusion is core to us. We’re a company built around our people - and we’re committed to supporting each and every one of them to be the best they can be. We love having a diverse team of people who bring new ideas and different strengths and perspectives to Ascential. Our employee-led groups and networks, Ascential Pride, Black in Business and EmPower: An Ascential Women's Initiative, Shalom Ascential and Latinx, help us to create a place where communities and allies can connect and share experiences.
We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030.
Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward the brilliant achievements of our people.
We have a truly flexible working environment with a wide range of flexible, hybrid and agile-working arrangements. Conversations about flexible working have always been - and will continue to be - actively encouraged here.
Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs, including:
- 25 days of holiday per year - with an option to buy/ sell upto 5 days
- Pension, Life Assurance and Income Protection
- Flexible benefits platform with options including Private Medical, Dental Insurance, Critical Illness and the Ascential Shares Scheme
- Employee assistance programme, season ticket loans and cycle to work scheme
- Volunteering opportunities and charitable giving options
- Great learning and development opportunities.
We want to ensure everyone has the opportunity to perform their best when interviewing, so if you require any reasonable adjustments that would make you more comfortable during the process, please let us know so that we can do our best to support you.
If we inspire you, why not join and inspire us? Find out more on what our
People say
Ascential
www.ascential.com
London, United Kingdom
Duncan Painter
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Public
Internet & Web Services
1887
