Job description
We are leading distributors of metal and plastic packaging to industry, due to an internal restructure we are looking to recruit for a position and require a self-motivated person who works well within a team to fill the following vacancy:
Sales Support Administrator
Job Summary
To process all company sales enquires and orders. To liaise with the Area Sales Managers to develop & maintain business & customer relationships.
Principal Duties/Responsibilities
- Pro-active and Re-active processing of customer enquiries, sales orders / pro-forma invoices, sending acknowledgements and liaising with customers regarding products and delivery
- Raise quotations and sample requests following up where necessary and keeping computerised notes
- Arranging customer collections from warehouses
- Raising customer complaint tickets and collection notes
- Sales support for the Area Sales Managers
- Take credit card payments
- Cover other Sales Support roles during periods of holiday and sickness
- Have good working practice and adhere to paperwork systems to maintain ISO 9001 quality & Health and Safety standards and ensure correct implementation
- Cultivate good working relationships with other departmental personnel to promote the efficient working of the business
- To perform any reasonable request from the management team
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Life insurance
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Work Location: In person