Insurance Advisor Luton, East of England, England
Job description
Our refreshed purpose, making low-cost travel easy, is why we exist. It will guide our decision making, it will stretch our thinking, and facilitate growth as we constantly strive to achieve it. easyJet are on the hunt for an Insurance Advisor to join us on a permanent basis!
This incredible opportunity sits within the Risk and Assurance (R&A) Function and is critical as it carries group-wide accountability for a range of vital areas, including Risk, Audit, Insurance, Business Integrity, and Fraud Prevention & Detection. And guess what? You'll be joining a fantastic team of diverse subject matter experts and specialists, covering a broad scope of accountability.
Our Function plays a key part in adding value to easyJet. We'll be right there with you, helping the business identify and manage risks effectively, ensuring that risk transfer is handled appropriately. Plus, we'll provide assurance and expert advice on the control framework while actively preventing and addressing any fraud & ethics concerns. Working with us means getting to collaborate across all business functions and engaging with various external stakeholders such as risk consultants, banks, technology providers, and more.
The possibilities are limitless, and you'll have the chance to make a real impact. You'll report directly to the Senior Insurance Manager, who will be there to support and guide you every step of the way. This all adds up to not only financial value but also contributes to shaping a positive and supportive company culture!
The Insurance Advisor will be responsible for:
> Acting as an interface for the Insurance team, responding to a wide range of Tour Operators’ Liability queries from across the easyJet holidays business sent to the Insurance Team email box.
> Supporting our claims handling process by interfacing with internal stakeholders and our external claims handlers. Including providing information from across the business for claims defence and settlement.
> Supporting the Senior Insurance Manager & Claims Manager with the annual insurance renewal programme by;
- Gathering key data from across the business
- Interacting with our insurance broker and answering broker and/ or insurer questions
- Compiling reports to submit to the broker and the insurance market
- Adding exposure and policy information onto our cloud based risk management information system
- Assisting with the provision of our claims data
> Working collaboratively with the easyJet holidays operational stakeholders to ensure that incidents are owned and managed appropriately.
> Responsibility for facilitating and reconciling payments to our claims handling supplier.
> Supporting with analysis of supplier performance.
> Supporting with departmental procedures and guidelines; ensure all routine tasks/ procedures are documented, revised as needed. Ensure a continual improvement methodology is maintained.
> Supporting with the preparation of meeting packs for the Insured Claims Large Loss Panel and Recoveries Panels.
> Supporting the team to build and develop the relationship with insurance brokers, insurers, insurance legal advisors, loss adjusters & risk consultants ensuring that service provision is in accordance with contractually agreed terms where relevant.
> Supporting with the Insurance team’s internal engagement plan across the business by co-ordinating diaries, meetings, minutes, and actions.
> Supporting our programme of claims review meetings and large loss panels by co-ordinating diaries, meetings, minutes, and actions.
> Supporting the Claims Manager where necessary in managing the insured claims process and individual claims for the Tour Operators’ Liability Programme. Ensure a continual improvement methodology is maintained to improve the effectiveness of claims made and defended.
> Support any tender processes for new relationships and services in relation to insurance and insurance support providers.
> Supporting our existing Insurance Advisor where volumes and/or absence dictate the need.
> Operate with absolute integrity and sensitivity, supporting the Claims Manager to also do so, in the management of Tour Operators’ Liability insured claims striking a balance between offsetting liability for easyJet and ensuring customers and employees are treated fairly.
Requirements of the Role
What you need to do the role
To do this role you need MS Word/ Excel/ PowerPoint/ Outlook and general computing skills, plus communication skills - including interpersonal, negotiation, influencing, written and presenting. Having an interest in Insurance/Risk Management and developing a career as an in-house insurance professional is key! Strong multi-tasking skills and experience of balancing priorities to meet deadlines are important, plus a high degree of literacy (including digital) numeracy. You need to be innovative and willing to suggest and consider alternate approaches that deliver value to the business, as this will really help you thrive and grow with us at easyJet! Insurance claims and risk management experience (in-house or for a broker, insurer, claims handler or law firm) is beneficial but not essential.
What you’ll get in return
> Competitive base salary
> Up to 20% bonus
> 25 days holiday
> BAYE, SAYE & Performance share schemes
> 5% pension
> Life Assurance
> Flexible benefits package
> Excellent staff travel benefits
LOCATION & HOURS OF WORK
This full-time role will be based in Luton (Hybrid) and will be 40 hours per week. Occasional travel into London is required and possible trips abroad with easyJet Holiday’s.
About easyJet
At easyJet our aim is to make low cost travel easy – connecting people to what they value using Europe’s best airline network, great value fares, and friendly service.
It takes a real team effort to carry over 90 million passengers a year across 35 countries. Whether you’re working as part of our front line operations or in our corporate functions, you’ll find people that are positive, inclusive, ready to take on a challenge, and that have your back. We call that our ‘Orange Spirit’, and we hope you’ll share that too.
Who are easyJet holidays
In 2019 we launched our brand new easyJet holidays business, with a mission to provide brilliant holiday experiences at unbeatable prices. We do this by combining easyJet’s flexible flight programme with handpicked hotels and best-in-class technology to provide hassle-free, personalised holidays. Soon after we launched, we faced the most unprecedented challenge in modern history - but we made bold decisions, took active measures, and emerged from the pandemic much stronger and far greater. Since then, we have;
> Launched our sustainability strategy with a focus on making a positive impact on the environment and local communities that make our holidays so special.
> Doubled the size our team
> Been named one of the Best Workplaces in Travel
> Reached a milestone 1.1 million customers in our first full year of trading and
> Become the fastest growing UK tour operator
We’re an ambitious bunch and we don’t intend on stopping here. We want to lead the industry, making sustainable travel affordable and accessible to everyone and to do this we’re building remarkable teams with modern ways of working. That’s where you come in! Join us as our Insurance Advisor and help create brilliant holiday experiences for our customers.
Apply
Complete your application on our careers site.
We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.
#LI-NR1 #LI-Hybrid
