Job description
Job description
Front of House Assistant/Receptionist in London Locations!
Current Locations: Wandsworth (SW18 4TF)
£21k + // Excellent progression scheme
I am super excited to be recruiting for this opportunity in our London locations! A global leader in the boutique fitness space, Orangetheory Fitness is now recruiting for Front of House Assistants/Receptionists!
This is a fitness job in London not to be missed!
Orangetheory is a science-backed, technology-tracked, coach-inspired group workout designed to produce results from the inside out. We make it simple for our members to push themselves and be the best they can be.
We are looking to recruit for an energetic front of house assistant to work in this high-energy environment. You must have a genuine passion for customer service and be able to support new members in their journeys. With over 1500 studios and over a million members worldwide, this is a great opportunity to kick start your career with us as we embark on continued expansion in the UK fitness market.
The role includes:
* Open and closing of the studio.
* Working front of house welcoming new and existing members.
* Supporting members with any of their queries and issues.
* Dealing with all new enquiries via phone/email or face to face including recommending the best package to support them.
* You will help generate awareness of the brand. This will include planning and attending events like corporate wellness days and community events.
* Work closely with the fitness team to ensure that processes are fulfilled.
The candidate:
* Able to build trust and rapport, quickly and genuinely.
* Enthusiastic and proactive in approach.
* Fantastic customer service.
* A passion for health and fitness.
* Ideally some fitness front of house experience previously - preferably 6 months.
* Must be fully flexible and able to work shifts (this could include early, late and weekend shifts).
What’s in it for you?
-Free membership to all Orangetheory Fitness Studios!
-Excellent opportunity to work with like-minded individuals to learn and access to industry leading training!
-There is real opportunity with this role to develop and grow into studio sales or management roles in the future!
Job Type: Full-time
Salary: From £21,000.00 per year
Benefits:
- Company events
- Company pension
- Gym membership
- Referral programme
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Our shift patterns mean that some shifts involve a start time of 5.30am onwards, are you able to reliably commute to our studio locations at this time?
Experience:
- Customer service: 1 year (required)
- Fitness Industry: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: One location