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Event &Hospitality Co-ordinator London

Royal Lancaster London

Full Time London 24480 GBP ANNUAL Today

Job description

Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as an Events and Hospitality Co-ordinator in our F&B and Events Operations Department!

Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to their next opportunity.

Joining our independently owned and 5–star hotel as a Events and Hospitality Co-ordinator in our F&B and Events Department, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:

Service Charge
Complimentary night stay for 2 at the Royal Lancaster London
Employee discounts of up to 50% food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
Employees and Friends & Family rates across our sister properties
Complimentary meals on duty
Uniform provided and laundered complimentary
Refer a friend bonus -200 per referral
Cycle to work & workplace pension schemes
Annual season ticket loans
Employee recognition schemes and Social Committee events including gala dinners and much more!

In your role as Events and Hospitality Co-ordinator, you will report to the Event Coordinator Manager.

Key duties and Responsibilities:

Overseeing the day to day running of the Forest Suites. 
Overseeing the bookings for parties above 10 guests in the Restaurants and Bars 
Be responsible for ensuring each group and meeting is handled efficiently, from the confirmation phase to the event date, through to planning; arrival, billing, and follow up. 
Contracting and invoicing, arranging Wi-Fi codes, preparing keys for meeting rooms, printing for guests and arranging additional food and beverage requirements for meetings, book bedrooms. 
Ensure the correct information has been obtained in good time to ensure the Banqueting Event Orders can be distributed in a timely manner and make sure any changes are up to date 
Up–selling hotel products, packages, and menus whenever possible to maximize our capacity to increase revenue and meet the budgets. 
To check individual events and party set up prior to guests’ arrival and prepare signage accordingly. 
Meet and greet all the guests at arrival and at the time of departure. 
Conduct show rounds for walk-in guests and arrange meeting rooms as required. 
Receive and store packages for the meetings and distribute them accordingly. 
Raise meetings/events/food and beverage revenue through Micros on daily basis to Pay Masters (PMs) 
Clear and manage Pay Masters (PMs) as per standard operating procedures. 
Book meeting rooms for all internal meetings, training and workshops, once checked with the Deputy Director of Events 
To be event support to the Event Managers for larger events including, but not limited to full administrational support, client liaison; menu tastings, and third party supplier liaison

All applicants must be legally eligible to work in the UK.

We’re more concerned with what’s in the glass not whether it’s half full or empty so come and pour some happiness into yours by joining our team!

Royal Lancaster London is based at Lancaster Terrace, London W2 2TY and the closest tube station is Lancaster gate on the central line underground.

#JoinOurHappiness.

INDFOH

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