Engineer - Field Service Guildford, England

B Braun Medical Ltd

Full Time Guildford, England 25135 - 32776 GBP ANNUAL Today

Job description

At B. Braun we play a critical part in protecting and improving the lives of patients… if you are looking for a role where you can really make a difference… this could be the opportunity for you!

We have an exciting opportunity for a Field Service Engineer to join our Technical Services team delivering the maintenance of a range of B. Braun equipment in the South East. You will be required to travel and attend overnight stays as part of the role.

You will predominantly be performing on-site servicing and repairs of B. Braun Medical equipment, predominantly infusion devices, at customer sites, including patient homes, within Surrey and Berkshire.

If you’re dedicated to ensuring the highest quality of technical service and able to deliver excellent levels of customer service, we’d love to hear from you.

Here is what you can expect to be doing:

Ensuring and delivering the highest quality maintenance services for the delivery of excellence in customer service.
Self-scheduling of planned preventive maintenance (PPM) on contracted equipment direct with customers as required.
Ensuring Technical Services key performance indicators are met for customers, including repair turn-around times, PPM completion and uptime.
Proactively seeking to improve the processes and service provided by B. Braun Technical Services.
Providing accurate and detailed reports on all work carried out.
Developing strong and productive relationships / partnerships with customers.
Ensuring effective maintenance and calibration of all B. Braun provided tools and test equipment.
Responsible for the accurate management of issued stock items.

What you’ll need to succeed:

Experienced and skilled in providing comprehensive technical repair and servicing.
Qualified to HNC or equivalent in Engineering (preferably Electronics).
A competent and experienced hands on service engineer, with the ability to problem solve effectively and efficiently.
Flexible and self-motivated, with the ability to maintain and achieve service targets and deadlines.
A team player, with the ability to also work unsupervised using their own initiative.
An excellent communicator with the ability to deal and interact with customers effectively at all levels.
Full driving licence

About B. Braun Technical Services: We provide excellence in technical innovation, education and solutions. You will be required to travel and attend overnight stays as part of the role.

Cutting edge technology enables us to maintain and repair equipment quickly, conveniently and to the highest possible standard with an unwavering dedication to customer care.

Customised services and maintenance programmes are built to suit the individual needs of the hospital trusts with a range of technical education workshops and courses, ensuring delivery of significant benefits.

In return we will provide the following benefits:

27 days annual leave plus bank holidays
Potential annual bonus scheme
Company Pension scheme - employer contribution match up to 7%
Life assurance 3 x annual salary
Group Income Protection Scheme
Private Medical Insurance option
Occupational Sick Pay
Assistance with further study
Learning and development opportunities
Enhanced family friendly payments
Aviva Employee Assistance Programme which includes access to digital wellbeing programmes
Aviva DigiCare Workplace App which includes access to a free digital GP and a health check
Recognition and long service awards
Professional subscription reimbursement when required for your role
Health and wellbeing activities
Financial education support
Access to our benefits app with fantastic discounts from hundreds of retailers and instant access to your digital payslip

Optional benefits: