E-Commerce Executive Remote
Job description
MUST LOVE DOGS
FULLY REMOTE in UK
City Doggo Ltd is looking for a E-commerce Executive to assist the e-commerce manager on fulfilling orders, handling customer queries, chasing and investigating deliveries, and providing administration support.
Starting with 2 hours per day (mon-fri) with the option to increase over time, this will be a remote position with close communication with our e-commerce manager.
The main responsibilities will include (training provided):
- responding to customer emails using templates & common sense
- helping customers manage their subscriptions and orders using ecommerce software including Shopify, Recharge and Mintsoft. Prior experience a bonus!
- creating weekly e-commerce and business reports
- fulfilling marketplace orders
- optimising Amazon listings
- social media engagement
Requirements:
- Highly-organised with strong attention to detail (retail is detail)
- A keen problem solver who works on own initiative and relishes in finding solutions
- Excellent written and numeracy skills
- Intermediate Excel skills - ability to sort & filter, use tables and handle large spreadsheets
- Works efficiently and communicates well
- Loves dogs
- Team player
- Retail / customer service background helpful
- Working computer or laptop with Microsoft Office (Excel & Word)
- Available 9-11am Mondays & Wednesdays and 12-2pm Tuesdays, Thursdays & Fridays (not flexible)
****Please provide 2 professional references with your application from previous roles (either written with contact details or just contact details)****
Work remotely
- Yes
Job Types: Part-time, Freelance
Salary: £11.00 per hour
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Work Location: Remote
