front desk manager London, England
Job description
Join the UK’s most dynamic collection of hotels and restaurants
At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.
We are currently recruiting for a Reception Team Leader for our Radisson Blu Edwardian Kenilworth Hotel. The hours for this role are 38.5 per week on a 4 days on 3 days off basis.
Overview:
An amazing opportunity to join our Front of House team at Radisson Blu Edwardian Kenilworth Hotel as a Reception Team Leader.
The aim of Reception Team Leader role is to meet and greet our guest, including check in and check out procedures and dealing with guest enquires.
Supervise the reception team to ensure they exceed guest expectations.
Ensure a high level of customer satisfaction is delivered all times in line with our core values and standards.
About You:
Previous hotel reception supervisory experience required ideally within a 4- or 5-star hotel operation.
Previous experience of IT applications including Opera, Office 365.
Demonstrates excellent attention to detail and customer service skills.
Impeccable command of the English language both written and spoken.
Company Benefits Package:
Career development opportunities in a wide of range of training programs.
28 days Holiday per annum including Bank Holidays.
Complimentary hot meals, salad bar and beverages provided daily.
Uniforms provided per role requirement.
Preferential accommodation rates for all Edwardian Hotels for Hosts, friends and family.
Discounts on food and beverage in all Edwardian restaurants, bars & spas.
INDFOH
