delivery manager Coventry, England
Job description
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About the job
Job summary
We encourage applications from a diverse range of candidates
At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active & vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels.
Equality and Diversity - Department for Education
These are exciting times at the Department for Education. In 2023, we will continue to build services for all our users – children, adults, and those in social care.
Our diverse and inclusive culture reflects the society we live in. This helps us to achieve better outcomes for all our users. We work in multi-disciplinary teams using Agile methods to innovate and radically improve services that:
- Raise education standards and provide the best start in life for children
- Support disadvantaged and vulnerable children and young people
- Drive economic growth
You can read more about our strategy on the DfE digital and technology blog, by visiting our LinkedIn page, or by following us on Twitter @DfE_DigitalTech .
Job description
Right now, we are recruiting a Delivery Manager to work in our Children and Families Digital Delivery portfolio.
In the Children and Families Digital Delivery portfolio we work closely with policy teams to research, design and build services that help families have the best start in life.
Our delivery professionals work on a diverse range of projects, products, and services within DfE. We are looking for a bright, empathetic and persuasive Delivery Manager with strong interpersonal skills who enjoys working in a demanding, high profile, agile environment. We are looking for people who believe that how you work is just as important as what you deliver; who are passionate about agile working; who care about and have a background in digital technology.
If you care about technology, know how to make projects succeed and believe that how you work is as important as what you deliver then we would like to hear from you.
Person specification
Responsibilities:
As a Delivery Manager, you will:
- Support teams, ensuring they are motivated, collaborating and working well
- Identify obstacles and help the team to overcome them
- Focus the team on what is most important to the delivery of products and services
- Encourage and facilitate continuous improvement of the delivery team
- Work with team members and others to apply the most appropriate Agile and Lean tools and techniques
- Actively participate in the agile delivery manager community –learning, sharing knowledge and bringing in good practice
- Be part of a diverse, inclusive, supportive culture that stimulates innovation and enables high-performing teams to build and sustain quality products and delivery
- The complexity or breadth of products or teams will vary in this role, depending on the context.
Essential skills and experience
We’re looking for people with strong interpersonal skills who enjoy working in a demanding, high profile agile environment.
We’re looking for people who are passionate about agile working, who care about technology and who know how to make projects succeed.
It’s essential that you have:
- Experience working in multidisciplinary teams
- An understanding of agile practices and how they help deliver products and services
- An ability to adapt and apply specific agile tools to help deliver at pace
- Experience managing team dynamics and facilitating difficult discussions within the team or with a diverse set of stakeholders
- The ability to help teams to visualise outcomes and manage risks
- The ability to identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated
It’s desirable that you have:
- Experience delivering digital products or services
- Knowledge and experience of a range of agile methodologies
- The ability to effectively translate and communicate across technical and non-technical stakeholders
We encourage applications from those that do not meet the desirable criteria, as this will only be used in the event of a tie break situation at interview stage and to make an informed decision.
Benefits
Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Department’s transfer / promotion policies.
As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK.
You will have 25 days leave, increasing by 1 day every year to a maximum of 30 days after five years’ service. In addition, all staff receive the King's Birthday privilege holiday and 8 days’ bank and public holidays.
We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours.
Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances but must be agreed with the line manager and in line with the requirements of the role.
Travel to your primary office location will not be paid for by DfE, but costs for travel to an office which is not your main location will be covered.
As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities.
Things you need to know
Selection process details
Please note that all communications will be electronic therefore it is vitally important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder.
Key Dates:
- Vacancy Close – 14th July at 23.55.
- Sift – likely to take place from w/c 17th July
- Interviews – likely to take place from w/c 31st July
Stage 1: Application
If you would like to apply for this position, please complete the Civil Service Jobs application form by clicking the "apply now" button at the top or bottom of this advert.
You will be required to provide details of:-
- Your CV – Set out your career history, highlighting specific responsibilities and achievements that are relevant for this role.
- Your Statement of Suitability – In no more than 1,000 words, provide examples to explain how your personal skills, qualities and experience demonstrate your suitability for the role. You should refer to the essential criteria listed in the advert.
Please note, CV details must be contained within the template on the application form. Any CV or Statement of Suitability that has been emailed to our team will not be considered.
Stage 2: Sift
At sift stage, your application will be assessed on how your CV and Statement of Suitability align to the essential criteria listed in the advert.
Candidates successful at sift stage will be invited to an interview.
We receive many applications, and unfortunately, we’re not able to provide feedback for candidates who aren’t shortlisted.
Stage 3: Interview
The interview will be a 2-part process:
Part 1: Completion of a task which we will send to you prior to the interview and require you to give a presentation on.
Part 2: A series of questions about your experience to demonstrate, using examples, how you meet the essential criteria listed in the advert.
Interviews will be conducted via Microsoft Teams. If you are invited to interview, please ensure that you have access to this software and that you have your video turned on. If you have any questions, please do not hesitate to contact us. Feedback will only be provided if you attend an interview.
Other Information
We reserve the right to raise the minimum pass mark in the event of a high volume or strong field of candidates.
Please be aware that this role can only be worked in the UK from the location options provided and not from overseas.
The government is committed to supporting apprenticeships, enabling people to learn and progress in a role whilst earning. We want to monitor the number of people who have completed apprenticeships who are now applying to progress further in their career and are asking this question to all candidates, on all vacancies. You will be asked a question as part of the application process about any previous apprenticeships you have completed. Your response to this question will not affect your application and it is not a requirement of the role to have completed a previous apprenticeship.
For this role the department would not consider sponsoring a Certificate of Sponsorship/visa. Please note we are unable to offer advice on any Visa and Immigration cases.
If successful and transferring from another Government Department a criminal record check maybe carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Department of Education of your intention by emailing [email protected] stating the job reference number in the subject heading.
Department for Education do not cover the cost of travel to your interview/assessment unless otherwise stated.
A reserve list may be held for a period of 6 months from which further appointments can be made.
Candidates will be posted in merit order based upon location preference. Where more than one location is advertised you will be asked to state your preferred location.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
Terms and conditions of candidates transferring from ALBs and NDPBs
Bodies that are not accredited by the Civil Service Commission and are not able to advertise at Across Government on Civil Service jobs will be treated as external new starters and will come into DfE on modernised terms and conditions with a salary at the band minimum.
Bodies that are accredited by the Civil Service Commission but do not have civil service status will be offered modernised terms and will not have continuous service recognised for leave or sickness benefits. Salaries should be offered at band minimum, but there is some flexibility where this would cause a detriment to the individual.
Bodies that are accredited by the Civil Service Commission and do have Civil Service status will be treated as OGD transfers. Staff appointed on lateral transfer will move on to pre-modernised DfE terms (unless they were on modernised terms in their previous organisation). Staff appointed on promotion will move on to modernised DfE terms. Staff will transfer over on their existing salary (on lateral transfer) and any pay above the DfE pay band maximum will be paid as a mark time allowance. Staff moving on promotion will have their salaries calculated using the principles set out in the attached OGD transfer supplementary information.
Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should:
Contact Department of Education via [email protected] soon as possible before the closing date to discuss your needs.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Any move to Department for Education (DfE) will mean you will no longer be able to carry on claiming childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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