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Job description

This is a great opportunity for an enthusiastic and accurate data entry administrator to join our team on a flexible basis (All working patterns considered including part-time, term time, and school hours).

This role is to update and maintain data held on sector-specific databases and speak to healthcare professionals to confirm data is correct.

Key duties:

• Updating and maintaining sector databases, including data entry
• Calling healthcare professionals to discuss any recent changes to data and confirm data is correct
• Maintaining data quality, including independent research of specific entries
• Answering client helplines and providing customer support and administration
• Providing administration support to client services
• Planning and research for healthcare client telemarketing projects
• Making outbound calls as part of client projects
• Office support and telephone answering as required

Required skills:

• Excellent Telephone Manner
• Good accuracy and attention to detail
• Computer literacy skills with experience in various databases (Excel, Access, etc). However, training on specific technology will be provided.
• Good standard of written and verbal communication
• Ability to control data, input, update and maintain, with accuracy and attention to detail
• Ability to meet deadlines
• Flexible and customer focussed attitude
• Great customer service skills

Job Types: Full-time, Part-time

Salary: £22,000.00-£23,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Bury St. Edmunds: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Reference ID: DEA180523