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Job description

This role is not a standard call centre or retail shop customer service role. This role is within the Hospitality and Leisure industry. Customers come to us to have fun, and in-turn we require staff that are enthusiastic as well as providing excellent face to face customer service - Available for immediate start.

Responsibilities

- Face to face customer service/interaction.

- Learning Game rooms, competent in learning games (training will be given).

- Reset game rooms after each customer use.

- General day to day cleaning/maintenance.

- Able to work in quick fast pace environment.

- Responding to emails and answering telephone enquiries.

- Social media savvy.

- Think quickly and adapt to any issues.

- BASIC DIY.

- Indifferent shift patterns

- Able to work flexible hours.

- Understand business needs.

- Report to Branch Manager.

- Weekend working (Essential).

- Taking bookings/payment over the phone on booking system (training will be given).

Experience

- Customer service (Essential)

- Experience in Entertainment/Hospitality/Leisure (Preferable).

- Experience with face to face interaction.

Job Types: Part-time/Permanent

Salary: £7.00-£10.00 per hour

COVID-19 considerations:
Precautions are in place in line with government guidelines

Work remotely

• No

Job Types: Part-time, Permanent

Salary: £7.00-£10.00 per hour

COVID-19 considerations:
COVID-19 considerations:
Precautions are in place in line with government guidelines

Job Types: Part-time, Permanent
Part-time hours: 15-25 per week

Salary: £7.00-£10.00 per hour

Schedule:

• Monday to Friday
• Weekends only

COVID-19 considerations:
COVID-19 considerations:
Precautions are in place in line with government guidelines

Ability to commute/relocate:

• Leicester, LE1 2BU: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer Service: 1 year (preferred)

Work Location: One location

Reference ID: Games Master / Customer Service (Leicester based)
Expected start date: 01/02/2023