Job description
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Business Analyst
- Joining our Personalisation Products team within Data & Analytics, you’ll work across a broad spectrum of change from data, to decisioning and customer touchpoints
- We’ll look to you to work on customer decisioning change, delivering personalisation solutions for our colleagues and customers using the Pega Customer Decision Hub
- It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career as you define and realise fantastic solutions, processes, benefits and new opportunities to deliver to our stakeholders
What you'll do
In your new role, you’ll be supporting the analysis of complex cross franchise and pan group requirements, while capturing, validating and documenting business and system requirements and making sure that they are in line with key strategic principles.
In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.
You’ll also:
- Create and maintain documentation, as well as support controls and quality assurance for key stakeholders and suppliers
- Identify and support cut-over and implementation tasks
- Trace and link business requirements to future state design
- Create and execute test scenarios and test scripts at various stages of the project in order to validate the solution design
- Facilitate user acceptance testing and support business users in executing the user acceptance testing
The skills you'll need
To thrive in this role, you’ll need a highly analytical mindset, with strong organisational skills and the ability to prioritise your work. Ideally, you’ll hold an appropriate business analyst certification, such as BAX, CPRE and CBAP.
You’ll also need:
- Experience of applying business analysis tools and techniques
- A background of delivering business analysis in a technology or IT function
- Strong stakeholder management skills
If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.