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Salary: £13.02 p/h Saturdays, £13.89 p/h Sundays

Location: Cambridge city centre, CB1

Contract: Permanent, Part-time (5 hours p/w)

We are thrilled to announce an exciting opportunity to join our team as a Bookseller x2 to work in our prestigious city centre Bookshop, promoting and selling our titles to a broad base of customers. In the role of Bookseller you'll work one weekend day per week, following a rota, with other ad hoc work during the week. Ideally, you will also work a few weekdays per month, or more depending on peak season demand during the summer months and school holiday periods. Weekday work is not guaranteed and candidates availability can be explored at interview.

Please be aware that this is not a full-time role and it generally suits someone who has other work, volunteering or study commitments.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

This is a customer facing role involving a high standard of customer service. You will help customers find books, using in-house and other internet search engines as necessary and to advise customers, even when the book isn't a CUP&A title.

• To serve customers at the till, giving excellent customer service and handling money accurately.
• Give general tourist advice to visitors, as requested, even when not part of the Bookshop's business, in order to give a wonderful impression of Cambridge University Press to all.
• To assist with pricing and shelving of books on the shop floors.
• Dusting and general tidying of the stock and shelves, checking books are in alphabetical order, and in correct sections.
• Help restock books each day at 3pm, taking stock cards to the basement, retrieving books, pricing and reshelving them.
• Ensure book and other displays are tidy and well stocked.
• Replenish merchandise as required.
• Answer phone and emails.

To be available to work on one weekend day per week, as per an advance rota, by mixing Saturday (9.50am – 17.35pm) and Sunday (10.50am – 17.05pm), throughout the year.

About you

Please be aware that this is not a full-time role and it generally suits someone who has other work, volunteering or study commitments.

• A genuine love for books and a strong knowledge of different genres and authors.
• Excellent interpersonal and communication skills to engage effectively with customers.
• Strong attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in a retail or customer service role is preferred.

If you don't want to miss out, please take a look at the job description attached at the end of the advert.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• Group personal pension scheme
• Discretionary annual bonus
• Life assurance up to 4 x annual salary
• Private medical and Permanent Health Insurance
• Green travel schemes
• 28 days annual leave plus bank holidays

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being Sunday 1 October 2023 and interviews are scheduled to take place on Monday 9 October. We reserve the right to close this vacancy once we have received sufficient applications for the role. Therefore, if you are interested in this exciting opportunity, we encourage you to submit your application as early as possible.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

“Please note, Cambridge University Press & Assessment is unable to issue sponsorship under the Skilled Worker Visa route for this role as it does not meet the minimum skill and/or salary requirements.”

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

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