Bartender - The Hansom London, England
Job description
Job Category Food and Beverage & Culinary
Location St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel
Position Summary
As a Bartender in The Hansom of St Pancras, you are responsible for delivering a five-star beverage service. Our guests visit us with expectations attentive yet relaxed service where your personality and professionalism are delivered in equal measures. The reality of your role and the responsibility you hold is that you can either make or break a guest experience depending on the service you provide. Product knowledge, menu knowledge and the right amount experience are absolutely essential for you to be successful in your role. We’re in the business of going above and beyond to create memorable moments for our guests and your role is key in executing this with every guest interaction
You’ll need to know your stuff:
- Product (food & beverage), menu, operational, food hygiene, service knowledge is essential
- Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience.
- You must be proactive in learning new bar trends, skills, beverage items and bringing ideas to the table to continue drive creativity on the bar.
- Our guests must receive a consistent level of service the first, second and fifth time they visit any of our F&B outlets – if you do not keep up to date with changes within the department, you will not be able to successfully execute this.
- Knowledge of Health, Safety and Hygiene (sanitation, cleanliness)
- L2 Food Hygiene is preferred and you should work towards achieving this if you don’t hold a certification already
- Attendance at Monthly departmental meetings and 1:1’s is essential for you to have the knowledge you need in your role
You’ll be expected to deliver on the following:
- Deliver an exceptionally high standard of five-star luxury lifestyle service for every guest interaction.
- Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
- You are expected to deliver service to your full potential when you are here.
- You are also expected to carry out other duties that may be required to ensure the overall hotel operation is properly maintained to provide a total guest experience.
Perks you deserve:
- Free St Pancras Experience including plus one.
- Free Access to the Gym and spa.
- Free meals at work
- Free uniform & dry-cleaning service.
- Free enrolment of Perks at Work- Access to unlimited deals of retailers and more.
- Discount of 50% in any of the St Pancras outlets.
- Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries.
- Travel Loan.
- 20 days holiday increasing with service.
- Annual Performance Review pay.
- Cycle to work scheme.
- Recommend a Friend scheme £400.
- Pension & Life Assurance.
- Employee Assistant Program.
- Comprehensive Training and Development program.
- Awards and recognition celebrations and many more….
Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London’s most iconic hotel? Then we look forward to receiving your application
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
