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Job description

Job Purpose:

To provide a full office service including but not limited to all mail & distribution tasks, porterage, building audits, logging fault requests, stock audits, visitor management, Sample management (clothing, GM, and food), Archiving, storage management (lockers, cabinets & lost property) re-stocking supplies including but not limited to stationery, coffee, tea & milk, floor champion duties & HR/financial assistance to Workplace Team Leader.

Duties and Responsibilities:

• Develop, maintain, and adhere to all detailed systems, policies, and procedures to undertake the scope of the role
• Own and deliver the fullest remit of the role
• Observe local security measures in line with client policies
• Sort and deliver mail including Royal Mail Special and Recorded post, and courier items to all the required locations
• Collect and prepare all outgoing mail from required locations
• Archiving Support location dependant through 3rd part vendor solutions
• Adhere to client processes for sample product handling
• Work with the accommodation team to maintain locker / lost property/ Cabinet management process
• Receipt and sorting of incoming courier deliveries, through various locations from loading bay to collection point
• Act as a point of contact and advise end users on all aspects of mail and distribution services
• To be flexible in approach to working patterns and systems to maintain the standards required as an SPS employee
• Complete all duties in a timely, professional, and polite manner
• To assist with all areas within the site/contract as required
• Evacuation & evacuating roles to be delivered through Account Management requirements
• First aider training required to support the client requirement.
• Professional telephone and email correspondence and accurate message recoding
• Take an active part in all staff training and development provided by SPS, client, or external suppliers
• To carry out desk drops as required
• To carry out any reasonable task requested by the Workplace Team Leader & senior management team.
• AV support – Relocation of equipment TV Screens, projectors etc
• Porterage duties as and when required for setting up of collaboration area and other events space
• Support the front of house, cleaning & engineering if required (within compliance & remit).
• SIA Licensing (building Specific)
• Maintain any FM collaboration tools
• Maintain Floor standards to ensure the correct setting of furniture layout and meeting rooms.
• Restock Wet hub and printer hubs and vending machine.
• Building standards - Ensure all blinds are in the correct position which is: down and open.
• Report any reactive tasks for the engineering team to the FM services helpdesk.
• Complete weekly mandatory fire checks of the floor for client audit process.
• Complete Daily meeting room checks utilising the I auditor/equivalent platform.
• Observe the dress code at all times – full uniform, clean and tidy hair, nails with conservative make-up and jewellery where appropriate. Due to Health and Safety issues no facial piercings with the exception of religious beliefs.

Person specification:

The ideal candidate will display knowledge and experience of the following;

Qualifications:

• N/A

Skills/Competencies:

• Computer Literate
• Clear, confident communication skills
• Customer Service orientated
• Well-groomed at all times
• Good time keeping
• Optimum personal hygiene practices

Experience required:

• Previous experience of working in a similar environment

Personal qualities:

• Team player with an enthusiastic attitude

N.B. All roles will be expected to undertake manual handling duties within their physical capabilities. It is therefore, essential that if you have a disability which will limit your ability to undertake this type of work, you alert us at interview to this.

Swiss Post Solutions ensures equal employment opportunity to all employees and applicants without regard to race, colour, religion, gender, sexual orientation, national origin, ethnic background, age, marital status, physical or mental disabilities, or any other characteristic protected by law. Our policy extends all phases of the employment process, including recruitment, selection, transfer, training, restructuring, promotion and compensation.

Job Type: Full-time

Salary: £25,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• Referral programme
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• London, EC1N 2HT: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you flexible for regular overtime?

Experience:

• postroom: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: One location