customer relations Derby, England
Job description
Directorate: Communities and Place
Hours: Casual
Contract Type: Varied Hours
Location: Derby Arena
Derby Arena is the newest leisure facility for the City of Derby; it is recognised as an iconic regional complex for sport, culture and entertainment.
Our aim is to inspire more people to be physically and culturally active.
We are looking to appoint an enthusiastic and driven Customer Service Advisor to assist with the daily front desk operations of Derby Arena. The successful candidate will be the face of Derby Arena, a multi-functional venue dealing with a variety of customers and enquiries in a sports, events and sales environment. The role entails a variety of admin tasks, taking payments and processing paperwork as well as communicating with customers and taking bookings in person, over the phone and email. You will play a vital role in helping achieve membership sales targets and assisting with sales retention and lead generation.
Experience in working in a customer service and sports centre environment would be advantageous.
Please complete the online application by clicking on the 'Apply online' button at the bottom of the advert. Alternatively, please email your CV direct to [email protected]
If you would like further assistance with your job applications or your search for employment, please contact the Derby Employment Hub at [email protected] If you have enquiries about job vacancies or issues with your application, please contact [email protected]
Quick Tip! Remember to align your personal statement to the Essential Criteria in the Person Specification
The closing date for this vacancy is 30 September 2023 at midnight. Any application forms received after the closing date will not be accepted.
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