Welfare Adviser (Benefits and Debts) Lincoln, England
Job description
To apply, please visit www.lincoln.gov.uk/jobs
We are looking for customer focused, enthusiastic and confident advisers to join us. We have a range of roles within our Welfare Advice team. The work is hybrid and can be based in Lincoln or Sleaford. We offer flexible working patterns, and the roles are career graded.
We provide advice to the residents of Lincoln and North Kesteven District by telephone and face to face, either office-based appointments or visiting customers in their own homes.
Our service provides comprehensive benefits advice including helping customers identify relevant benefit entitlement, form completion and assisting in the challenging of benefit decisions. We also provide debt advice. We are authorised and regulated by the Financial Conduct Authority and work under the umbrella of the organisation, Community Money Advice. Full case work involves income maximisation, budgeting, preparing financial statements and negotiation with creditors.
Our benefits -
- Flexible working options / Flexi time scheme
- 25 days annual leave plus bank holidays
- Local government pension scheme (23.4% Employer Contribution)
- Employee benefits online discount scheme
- Employee Assistant Programme
- Health and Wellbeing support
- Tax free bike scheme
For further information contact Joanne Crookes, Customer Services Manager [email protected].
Job Types: Full-time, Part-time, Permanent
Salary: £22,481.00-£27,542.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- No weekends
Work Location: In person
Application deadline: 23/08/2023
