Weekend Receptionist at The Wallace Collection London
Job description
As part of a new and exciting time at The Wallace, we are looking to recruit a weekend receptionist to act as the face of the venue and be the first and last point of contact for all our guests.
The Wallace Collection is located in the heart of Manchester Square, serving breakfast, lunch and afternoon tea daily within a stunning courtyard setting.
The successful candidate will be expected to provide the customer with an exemplary and motivating experience, and take pride in their work.
Main Responsibilities- Administration experience is essential within this position, you will welcome and assist guests when they arrive for their dining experience at The Wallace in a friendly and professional way · To answer the phone with a polite and professional manner, taking bookings and answering queries in a timely manner · This is also a very hands on role and you will also assist the team in peak periods of the day, support with clearing and turning tables around may be required
We are looking for candidates who enjoy working in a fast paced environment, delivering high standards, with an excellent telephone manner, sound listening skills and a friendly and professional demeanor.
If you embody exceptional customer service skills, have an ability to problem solve and use your own initiative and enjoy meeting new people we would love to hear from you!
Gratuity is split with all the team, based on hours worked. Over the last 6 months, the minimum gratuity that the team received in a week was £2.23 per hour added to their wage.
Shifts are 10am-5pm and you will be required to work Saturdays and Sundays.
Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Royal Academy of Arts, The Signet Library, RAF Museum Hendon, The Scottish National Gallery, private parties and dining, weddings and prestigious events including The Royal Garden Party for which we are honoured to have received a Royal Warrant of Appointment as Supplier of Catering Services.
Our mantra is “building a business to be proud of” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.
