Warehouse Person Southall, England
Job description
Our Warehouse Person is responsible for effective stock maintenance of incoming and outgoing stock, complying with the company’s health and safety regulations while providing high standards of customer service. The use of Mechanical Handling Equipment and some manual lifting will be involved and as such you will need the ability to demonstrate the highest level of professionalism towards safety
Key Accountabilities & Responsibilities • To unload and check accuracy of all incoming stock deliveries in line with the Health & Safety offloading procedures and company policy • To carry out daily checks on the forklift truck and other mechanical equipment in accordance reporting all defects to the Depot Manager • To maintain a high level of stock security and carry out the required security checks on all outgoing orders and deliveries • To deal with returns from customers in a courteous, professional and knowledgeable way • To carry out daily/weekly stock checks according to procedure, ensuring an accurate computer stock file • To understand and comply with company policy regarding damage controls and replacement part ordering • To maintain general housekeeping duties within the warehouse, stock rotation and product group, cleanliness and tidiness. • To participate as an effective and willing team member to achieve individual and team goals • To ensure a safe and comfortable environment is maintained for customers and employees within the depot • Ensure compliance with Health & Safety Regulations whilst in the depot This is not intended to be an exhaustive list of responsibilities, but outlines the salient points of the role. Key Performance Indicators • Good time management, ensuring that stock orders are ready to allow deliveries and collections to be made in a timely manner • Professional conduct in the warehouse, ensuring that Health & Safety Regulations are complied with at all times • Ability to work on own initiative as well as working alongside team members to achieve depot goals • Clear communication skills when interacting with customers, ensuring that they receive a professional and courteous service at all times Key Challenges • Maintaining accuracy of inventory through line checks, in order to fulfil customer orders • Optimising space in the warehouse ensuring this remains neat and tidy at all times and stock is always easily accessible • Attention to detail to ensure that stock checks are carried out accurately About You • Basic Literacy and numeracy skills • Forklift licence (desirable) • Experience working within a large organisation • Knowledge of stock management and health and safety at work • Ability to work on own initiative and meet tight deadlines • Ability to pay attention to detail, while being organised and committed
Why work for us?
At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Big Companies to Work for in the Sunday Times for recognition of excellence in the workplace.
Howdens Joinery, a trade only business with over 700 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment to Her Majesty the Queen 2015 for our quality and excellence. Despite its scale, Howdens remains a local business with traditional values.
We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. We are seeking talented people to help us continue to grow our business.
Summary of the Role
At Howdens we operate an ‘in stock’ business through all of our depots. Our Warehouse Person is responsible for effective stock maintenance, compliance with strict health and safety regulations and high standards of customer services.
The Role
- Deal with customers in a courteous, professional and knowledgeable way.
- Maintain general housekeeping duties within the warehouse including; stock rotation, cleanliness, tidiness and compliance with Health & Safety guidelines.
- Carry out security and compliance checks on all incoming stock and outgoing orders while adhering to stock management guidelines to ensure accuracy.
- Carry out daily checks on the forklift truck and other mechanical equipment and report all defects to the Depot Manager.
The Person
- Ability to work to own initiative
- Planning and organising skills
- Excellent attention to detail
- A desire for continuous personal and professional development
- Able to communicate effectively with customers and colleagues
In return for your hard work and commitment you will be rewarded with some great benefits, which include:
- Competitive salary
- Monthly depot performance bonus
- Matched contribution pension scheme
- Team incentives and outings
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Share awards and prize draws
Key Accountabilities & Responsibilities • To unload and check accuracy of all incoming stock deliveries in line with the Health & Safety offloading procedures and company policy • To carry out daily checks on the forklift truck and other mechanical equipment in accordance reporting all defects to the Depot Manager • To maintain a high level of stock security and carry out the required security checks on all outgoing orders and deliveries • To deal with returns from customers in a courteous, professional and knowledgeable way • To carry out daily/weekly stock checks according to procedure, ensuring an accurate computer stock file • To understand and comply with company policy regarding damage controls and replacement part ordering • To maintain general housekeeping duties within the warehouse, stock rotation and product group, cleanliness and tidiness. • To participate as an effective and willing team member to achieve individual and team goals • To ensure a safe and comfortable environment is maintained for customers and employees within the depot • Ensure compliance with Health & Safety Regulations whilst in the depot This is not intended to be an exhaustive list of responsibilities, but outlines the salient points of the role. Key Performance Indicators • Good time management, ensuring that stock orders are ready to allow deliveries and collections to be made in a timely manner • Professional conduct in the warehouse, ensuring that Health & Safety Regulations are complied with at all times • Ability to work on own initiative as well as working alongside team members to achieve depot goals • Clear communication skills when interacting with customers, ensuring that they receive a professional and courteous service at all times Key Challenges • Maintaining accuracy of inventory through line checks, in order to fulfil customer orders • Optimising space in the warehouse ensuring this remains neat and tidy at all times and stock is always easily accessible • Attention to detail to ensure that stock checks are carried out accurately About You • Basic Literacy and numeracy skills • Forklift licence (desirable) • Experience working within a large organisation • Knowledge of stock management and health and safety at work • Ability to work on own initiative and meet tight deadlines • Ability to pay attention to detail, while being organised and committed
