Ward Clerk Melton Mowbray, England
Job description
About Us:
Burton Park is a neurobehavioural locked rehabilitation hospital for patients with acquired brain injury, many of whom will display co-existing neuropsychiatric or other conditions and present some degree of Clinically Related Behaviour that communicates distress.
There are three wards offering 50 beds. Warwick Lodge, Dalby Unit and Cleves Lodge. A variety of care pathways are available, including acute and longer-term neurobehavioural rehabilitation and person-centred care, emphasising the least restrictive setting. A 4 bed High-Dependency Unit is being developed on Cleves Lodge to cater for service-users requiring more intensive nursing support. Warwick Lodge caters for service users with higher levels of physical needs. Dalby Lodge is a therapy led pre-discharge ward preparing service users for a return to community living and admits service-users who have progressed through the pathway on-site as well as taking direct referrals.
The multi-disciplinary team includes Psychology, Nursing, Occupational Therapy, Speech & Language Therapy, Physiotherapy, Rehabilitation Assistants, Social workers and Psychiatrists.
Burton Park is situated in the historic town of Melton Mowbray, a thriving market town. Here patients can access local amenities such as a leisure centre, cinema, shops, restaurants and cafés to support their full rehabilitation programme
In return for your expertise and hard work, we offer a wide range of benefits:
- Comprehensive induction and commitment to ongoing training
- 33 days annual leave inclusive of bank holidays
- Online benefits and cashback rewards
- Cycle to work scheme
- A Group Personal Pension Plan (GPPP)
- Private Medical Insurance Scheme
- Life Assurance
- Free meal while on duty
- Employee Assistance Services
Outline of the Role:
- Provides an efficient, professional and effective administrative/secretarial service to the Ward Manager and designated group of senior professionals.
- Required to provide efficient, professional and effective administrative and secretarial support within the hospital; to the nursing team under the direction and guidance of the Ward Team (operationally) and PA to Hospital Director (professionally).
- Organises and prioritises own work within established procedures, but refers more complex issues when necessary.
- Work within existing procedures and processes; and adopt a flexible approach to problem solving.
- Educated to GCSE level or equivalent standard
- IT Skills including Word, Excel, Outlook, PowerPoint
- Effective communication skills.
- Outstanding interpersonal skills
- High standard of personal presentation
- Clear speech and a friendly, warm telephone manner
- Approachable and personable nature
- Sense of urgency with the ability to respond quickly and efficiently to demands.
- Responsible for the security, confidentiality and accuracy of data, information and systems.
- Previous work experience within an administrative, customer service, clinical, educational or other appropriate background.
