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Waiter / Waitress

We're looking for fun and passionate people to join our fantastic front of house team as a Waiter / Waitress

Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc and Heartwood Inns (Formally White Brasserie Company) brands are renowned for being a home-from-home.

Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

Waiter / Waitress - What we offer:

• Packages are based on NLW and TRONC*
• Flexible contracted hours to suit your needs - Full and Part Time position available
• Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it
• The Pantry – 100’s of retailers and experience discounts through Reward Gateway
• 50% off food at any Heartwood Inns or Brasserie Blanc
• Friends and Family discount of 20% off food at any Heartwood Inns or Brasserie Blanc
• Enhanced Paternity package
• 28 days of holiday ( pro-rata)
• Refer a Friend Bonus up to £1500
• Discounted company gift cards
• A thoughtful gift to celebrate your birthday
• Employee Assistance Program with Hospitality Action
• Cycle to Work Scheme
• Instant access to pay you have already earned through EarlyPay

Waiter / Waitress - The Ideal Candidate:

• Will have great interpersonal skills and a vibrant personality
• Ability to be flexible and maintain high standards across the front of house
• Be a real team player, it is essential that you are a true people person
• Have great attention to detail and impeccable standards.
• Be totally customer and service focused and provide an exceptional guest experience

Our investment in your development.

Heartwood Collection currently has 20 pubs and 14 Brasserie Blancs. We aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take your next step and develop your career with us through our bespoke “Stepping Stones” training and development programme.

• Hourly rate is based on National Living Wage plus TRONC, and the TRONC is calculated from the previous 6 months' site average. The rate of TRONC for the site you are applying for will be confirmed and discussed at the interview stage.