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Job description

Due to an expansion of our Urgent & Emergency Care Virtual Ward, we are looking to recruit an enthusiastic and motivated Virtual Ward Coordinator to join our growing team.

The role of the Virtual Ward Coordinator is a new post and will give admin support and act as a main point of contact and coordination of the service on a day-to-day basis.

There will also be the need to be familiar with using data to monitor performance and assisting with developing reports as well as submitting required data to internal and external teams.

• To be the main point of contact for patients and clinical teams to contact the virtual ward team.
• To work with clinical teams on a day-to-day basis to ensure flow, coordination and administrative aspects of the service.
• To support the clinical and operational teams to maintain Standard Operating Procedures (SOPs) for the Virtual Ward.
• To support the Trust in delivering NHS targets and assist with monitoring virtual ward performance.
• To ensure capacity is fully utilised and to escalate when demand exceed capacity available and there is a potential patient risk to performance and patient safety.

Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire.

As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area.

We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough.

Our threecore values, and the behaviors that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other,Committed to Excellence, Working Together and Facing the Future.

We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical, and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties.

This is a permanent role in a growing service and we are keen to find enthusiastic individuals who are looking to work in a new and exciting service and help us shape the future of the virtual ward as we develop and grow.

As this is a cross-site role covering Wexham Park and Frimley Park patients there is no preference of which site staff wish to be based on. This is therefore not a site-specific post and so we welcome applications for staff no matter which of our main hospital sites is the closest for them.