Travel Graduate Belfast, Northern Ireland
Job description
Are you a spirited explorer with an insatiable passion for travel? Do you dream of transforming wanderlust into unforgettable journeys? If you're nodding along with excitement, then pack your bags for an incredible career journey as a Travel Graduate with us.
American Holidays are part of the World’s largest collection of travel brands, the Travelopia Group, they are also Northern Ireland’s leading tour operator having specialised in travel to North America for over 35 years Their team have a real passion for the destinations that they offer and frequently immerse themselves in all the variety that American culture has to offer.
As a Travel Graduate, you'll embark on an adventure of learning and growth, working alongside seasoned travel experts to curate memorable holiday experiences for our clients. If you're eager to jumpstart your career in the travel industry, this is your boarding call!
What You'll Be Doing:
- Collaborate with our experienced travel planners to create tailor-made itineraries that fulfill our customers' dreams.
- Provide top-notch customer service by promptly addressing inquiries, building relationships, and offering expert recommendations.
- Answer inbound calls, emails, and leads with efficiency, making a lasting impression on prospective travelers.
- Take the initiative to follow up with potential customers through outbound communication, turning leads into sales, and identifying upselling opportunities.
- Work towards exciting sales targets with enticing incentives to fuel your journey.
- Stay well-versed in our current product offerings and expand your knowledge through self-development and educational trips to our destinations.
- Take ownership of your work quality to ensure a seamless customer experience and minimize errors.
- Share your travel insights and feedback with the team, contributing to our collective expertise.
Who We're Looking For:
- A Travel and Tourism graduate who dreams of a career in the travel industry.
- Quick learner with a knack for using Microsoft applications and a willingness to adapt to new systems.
- While experience with GDS systems like Amadeus is a bonus, a thirst for knowledge is equally valued.
- Commercially savvy with an eye for detail, you're a proactive problem solver.
- Confidence is your co-pilot, and your collaborative spirit shines brightly.
- Your flexibility knows no bounds, making you available for business events, evenings, weekends, and holiday adventures.
Join us and in return you'll be rewarded with:
- Competitive salary and commission structure
- Various employee discounts and offers
- Contributory Pension scheme
- Career progression opportunities
- Join us on this exciting journey and be a part of a team that turns wanderlust into lifelong memories. Your adventure begins here!
Our commitment to equity, diversity & inclusion
We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results. Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish.
We are committed to inspiring change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.
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