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JOB TITLE Transport Operations Controller

LOCATION Luton Airport

SALARY £30,450 per annum

HOURS Nights: 4on / 4off 12 hour shifts 7pm-7am

GBA Services has been delivering logistics solutions since 1987 and are a leading family-owned logistics company. We target the top end of the logistics value-chain and our passion is to solve our customers logistics problems. We are in the top 50 Logistics Companies in the UK with annual turnover in excess of £75m. With a base in 5 European countries and a growing presence in mainland Europe we are looking for HGV drivers to carry out deliveries for our customers and play a major role in our Global Solutions team.

The Role:

• Working within a team coordinating and ensuring all customer requirements (Collections / Deliveries) are completed within agreed timescales.
• Processing telephone/electronic bookings accurately and dealing with customer request through to full resolution.
• Being proactive when monitoring delivery jobs to POD and completion - clear communication to Customers and staff of any issues including accturate and informative handovers.
• Strong communications skills, written and verbal.
• Proactive mindset with a can-do attitude when monitoring customer jobs to ensure adequate resources, fleet or staff are available to meet customer needs
• Effect the management of day-to-dayRoad, Sea and Air Freight operations.
• Complete Customs formalities including processing export and import declarations.

The Person:

• Ideally some logistics experience.
• The ability to prioritise and organise own workload to tight deadlines.
• Computer literate with an eye for detail
• Ability to work autonomously as well as working alongside all other members of staff.
• Excellent customer service skills

This is an exciting and challenging role and you will need to be able to multitask, prioritise your own workload and communicate in a professional way. We use a range of Microsoft products throughout the business, so a good working knowledge is required.

What we can offer

• Long term career with a stable market leader
• Uniform
• Holiday loyalty scheme
• Company Health Care Scheme
• Company Sick Pay

About us

GBA Services was established in 1987 and specialises in providing logistics solutions for our customers around the world via road, air and ocean.

Our Family values are very important to us and at the heart of our company and as we have grown, we have made sure that these remain in our core. Culture fit is vital to this role and we are looking for people who share our values. In our recent employee engagement survey, when asked “what is it like at GBA” the top three responses were “Challenging”, “Interesting” and “Friendly”. If this sounds like you then please get in touch!