Trainer (insurance) Stoke-on-Trent, England
Job description
One Sure Insurance is one of Staffordshire’s most successful Insurance Brokers dealing in a variety of insurance products. Due to our current growth and expansion, we are now looking to recruit the above role to ensure that all new starters and existing staff are trained to a high standard. We are ideally looking for someone with the qualities below to work with our fantastic Training Team in this fast paced, demanding, and challenging role:
· The ability to train and coach a variety of different personalities
· Excellent communication skills both verbal and written
· The capability to use a variety of learning styles
· The ability to train staff in the background of insurance
· The skill to train staff on a variety of insurance and in-house systems including CDL
· Excellent people and rapport building skills
· The ability to display professionalism constantly
· Extensive insurance knowledge
· The ability to identify areas of underperformance and take the necessary steps to rectify these specific areas
· Excellent problem-solving ability and a good eye for detail
Your daily role will include but not be limited to:
· Providing new starters with full and thorough inductions both theory and software based
· Completing initial sign off of new starters in all departments
· Developing and delivering a suite of soft skills courses to enhance existing staff knowledge
· Identifying gaps in knowledge through training needs analysis
· Ensuring that all staff members are performing to the best of their ability and are complying with Company Policy and Procedure, FCA and DPA requirements
· Providing constructive feedback to staff to ensure they are continually developing and are aware of areas of improvement
· Developing detailed training plans for all departments
· Completing quality control call checks on all areas of the business
What’s in it for you?
If you look after your staff they will look after your customers….
So, we do!
· 28 days holiday inc Bank holidays
· Day off on your Birthday
· Length of service bonus – after 2 years’ service in November £100 bonus per year and an extra day’s holiday per year
· Free car parking
· Company sick pay for 3 months
· Paid for CII (Chartered Insurance Institute) qualification
· Annual Absence Raffle – 1st prize £500 cash, 2nd £250, 3rd £100
· Auto enrol pension
· Quarterly performance raffle
· On-going training and development
· Discounts and benefit package with Wider Wallet
· Work life friendly opening hours
· Treat of the month every month
This role is office based, Monday to Friday. Salary range from £18,900.00-£24,000.00 Salary offered is dependent on experience
Job Types: Full-time, Permanent
Salary: £18,900.00-£24,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Loyalty bonus
Ability to commute/relocate:
- Stoke-on-Trent, ST7 1LX: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: S/TO130623
