Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Trade Operative

Glasgow Office – Covering Central and West Scotland

£31,154 - £32,794 per year

40 hours per week

We are looking for an experienced Trade Operative join our Responsive team, based in Glasgow. You will work on properties across the region in both new and old stock, with skills in some of the following disciplines: basic joinery, plumbing, tiling and painting. The role is mainly lone working with opportunities to work with the wider team as and when required. With a company van and tools included the role will cover sites across the Central and West Scotland area.

The role of Trade Operative will include:

• Carrying out construction, fault fixing and maintenance duties in line with contract specifications
• Ensuring tools and equipment are maintained in good condition and restocking these when needed
• Responding positively to complaints and breakdowns in service delivery, by resolving problems or set into motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences:

• City & Guilds qualification, NVQ 3 or experience in a relevant trade
• Working knowledge of the application of Health and Safety legislation
• Good communication and customer care skills
• Working to deadlines and prioritising work loads
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 24 days annual leave plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• £31,154 per annum (rising to £32,794 per annum after 12 months, subject to satisfactory performance)

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Closing Date: 28 September 2023

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

‘For an insight into what it’s like to work for us, take a look at #LifeatSanctuary on Twitter’

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.