Technical Support

Technical Support London, England

Jefferies
Full Time London, England 66000 - 37721 GBP ANNUAL Today
Job description

Description

About Jefferies
Jefferies Group LLC is the largest independent, global, full-service investment banking firm headquartered in the U.S. Focused on serving clients for nearly 60 years, Jefferies is a leader in providing insight, expertise and execution to investors, companies and governments. Our firm provides a full range of investment banking, advisory, sales and trading, research and wealth management services across all products in the Americas, Europe and Asia. Jefferies Group LLC is a wholly-owned subsidiary of Jefferies Financial Group Inc. (NYSE: JEF), a diversified financial services company.

What you can expect:
We are seeking a technical support analyst to join our in-house Fixed Income Technology team and to take a key role in further development and support of the Jefferies trading systems platforms, with particular emphasis on Ion Marketview and Anvil repo trading systems.
The role will be based in London will be working as part of the Fixed Income Support team.
The successful candidate should have good technical experience of support, testing and release management, and rapid troubleshooting of trading systems.
Involves working closely with the European Rates, Credit, Emerging Markets and Mortgages trading and sales teams. This role provides the opportunity for the successful applicant to grow their skills and experience within Fixed Income area, and of fixed income technologies.

Key Responsibilities:
  • Key role, to maintain and develop Jefferies expanding European Fixed Income trading business in Europe.
  • Trade floor support working in primarily on ION’s Front office trading solution and Bloomberg TOMS.
  • Working directly with trading and sales on daily troubleshooting.
  • Working in a global team, to analyse, solve, and remediate issues.
  • Incident management and issue tracking with external software vendors, markets, and technology teams.
  • Collaboration with global front-office support and Internal development teams.
  • Assist in full release cycle from software upgrades, UAT, QA, and User feedback sessions.
Qualifications

Person Specification:
The following skills and experience are mandatory for this role:
  • Excellent team player, but with the ability to work independently and take ownership of issues to their conclusion.
  • Experience of trading platforms and supporting front office users
  • Experience of working to structured development processes and methodologies
  • High attention to detail and strong technical knowledge
  • Excellent problem solving skills.
Desirable Skills:
  • Front Office Trade Support Experience
  • ION MMI, Sysadmin, Gateways, RFQ, Trade, Positions, Risk, Bloomberg TOMS
  • Fixed Income experience; Ion Bus and architecture experience. PXE knowledge would be beneficial.
  • Understanding of Repo and cash bond/future trading workflow.

Personal Characteristics:
  • Excellent problem-solving skills and initiative; able to find innovative and elegant solutions to complex problems.
  • A Passion for technology which drives architecturally sound design
  • Good communication skills with high standards in visual, written and oral communication.
  • Ability to build strong relationships with both technical and non-technical team members.
  • Disciplined and independent personal management skills - can work to deadlines and standards with a minimum of supervision when required.
  • Enthusiastic and energetic in the execution of their tasks
  • Commercially aware; Focused on achieving the right results with good, maintainable solutions

At Jefferies, we believe that diversity fosters creativity, innovation and thought leadership through the infusion of new ideas and perspectives. We have made a commitment to building a culture that provides opportunities for all employees regardless of our differences and supports a workforce that is reflective of the communities where we work and live. As a result, we are able to pool our collective insights and intelligence to provide fresh and innovative thinking for our clients.

Jefferies is an equal employment opportunity employer. We practice equal opportunity for all, and all qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, ancestry, religion, gender, pregnancy, age, physical or mental disability, marital status, sexual orientation, gender identity or expression, veteran or military status, genetic information, reproductive health decisions, or any other factor protected by law. We are committed to hiring the most qualified applicants and complying with all federal, state, and local equal employment opportunity laws. As part of this commitment, Jefferies will extend reasonable accommodations to individuals with qualified disabilities, as appropriate, under applicable law.

Jefferies’s latest COVID-19 policy, please click Jefferies’ COVID-19 Policy – APAC/EMEA

Primary Location: GB-GB-London

Work Locations: London Bishopsgate 100 Bishopsgate London EC2N 4JL

Job: Administrative

Organization: Corporate

Schedule: Full-time

Job Posting: May 24, 2023, 9:50:29 AM

LIJW Tag: #LI-DNI

About Jefferies

CEO: Richard B. Handler
Revenue: $2 to $5 billion (USD)
Size: 1001 to 5000 Employees
Type: Company - Public
Website: www.jefferies.com
Year Founded: 1962

Technical Support
Jefferies

www.jefferies.com
New York, United States
Richard B. Handler
$2 to $5 billion (USD)
1001 to 5000 Employees
Company - Public
Investment & Asset Management
Finance
1962
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