Job description

Team Leader
About us

The Body Shop was founded in 1976 by Dame Anita Roddick in Brighton, England.
It all started as a small shop providing quality skincare products in refilled bottles and with the belief that business could be a force for good and the world - our source of beauty.

Since then The Body Shop has become a global retail business serving over 30 million customers worldwide, employs 10,000 people with a further 12,000 in our franchise team, and operates in around 3,000 stores in more than 70 countries.
We have exported innovative products, campaigns that matter and an ethical approach to business all over the globe.

Company description

The Body Shop was founded in 1976 by Dame Anita Roddick in Brighton, England.

It all started as a small shop providing quality skincare products in refilled bottles and with the belief that business could be a force for good and the world - our source of beauty.

Since then The Body Shop has become a global retail business serving over 30 million customers worldwide, employs 10,000 people with a further 12,000 in our franchise team, and operates in around 3,000 stores in more than 70 countries.

We have exported innovative products, campaigns that matter and an ethical approach to business all over the globe.

Job description

About the Role:

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.

What We're Looking for:

To be responsible for day to day supervision of store colleagues and the management of colleagues in the absence of the store Manager leading by example and acting as a role model.

-Strong interpersonal skills to build rapport with customers & colleagues
-Excellent customer service skills in retail are essential
-Ability to communicate and listen effectively
- A genuine passion for beauty and the retail industry
-Open availability for evening, weekend, and holiday shifts.

Job Type: Part-time
Part-time hours: 30 per week

Salary: £11.12 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 3 years (preferred)

Work Location: In person

Application deadline: 19/09/2023
Reference ID: BODYSHOPSHEFF