Team Administrator Leatherhead
Job description
An exciting opportunity has arisen for an Administrator to join theIntensive Support Service,within the Trust's Learning Disabilities Directorate. The Intensive Support Service is an innovative team, created in response to the Transforming Care agenda. The main service is based in theEpsomarea. The Multi-Disciplinary Team include Nursing, Senior Support Workers, Occupational Therapy, Speech & Language Therapy, Psychology, Psychiatry, Therapy Assistants, and assistant Psychologist. We support people with learning disabilities and complex needs, within the community and inpatient settings. This is a full-time post working 9-5 Monday until Friday. The role would be to provide admin support to the Intensive Support Service and the Inpatient Unit. The role is predominantly administration, working with all members of the Multi-Disciplinary Team. You will need to possess good telephone skills, excellent communication skills, be IT literate, be able to take confidential minutes, and be able to multi-task. All members of the team are valued and see administrative staff as essential to the service. If you require any further information or would like to discuss the role, please contact Selven Daniel on 01372 216 313 To provide reception and office administrative duties for a multi-disciplinary Learning Disability Team which comprises of the Intensive Support service and Inpatient Unit including face-to-face contact with the public; people who use our services and their families and carers; medical staff; and other agencies. Receiving and dealing with all telephone enquiries. Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire. We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers. Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby. Please note that we reserve the right to close posts as soon as sufficient applications are received. Working from home contracts do not attract high cost area payments. We look forward to receiving your application! To be responsible for maintaining the confidentiality and security of client data in accordance with Trust policy Attend meetings take minutes and distribute minutes Type clinical information onto Systmone during the Clinical Review To be able to use SystmOne and other health record systems and accurately enter information. Support the nurses in the inpatient unit with scanning and filing To undertake secretarial duties including preparing letters to GPs/other health care professionals to support the administration team. Greet individuals and visitors to the Service and alert team members of their arrival Answer telephone enquiries/messages and transmit to team members according to priorities; maintaining a helpful and courteous manner at all times Answer and respond to any queries staff have on a day-to-day basis To provide reception support as and when required. To administer the travel claim system and ensure claims are valid Ensure all staff enter their appointments for the day in the movement book, and check all team members use the in/out board. Send and receive faxes for the team, ensuring that urgent faxes to the team are dealt with appropriately Distribution and date-stamping of all incoming/outgoing post. Support team members in liaising with service users /relatives/carers/secretaries/GP’s and other relevant care agencies Maintain an effective filing system, including retrieval of files from archive storage Photocopying and maintaining stocks of relevant forms and leaflets for team use Coordinate and book rooms for meetings and clients’ appointments To liaise with estates department regarding any repairs required within the base in order to maintain a safe working environment Share responsibility for securing the building at night – ensuring the area is secured Undertake typing of letters, memos & reports as required. To implement Trust and team policies/procedures and propose changes to practices if necessary. To order stock and non-stock items for the service as required and/or requested. Experience in working with Microsoft office would be beneficial Maintaining compliance records of staff training
