support specialist

support specialist Stoneleigh, England

AGCO
Full Time Stoneleigh, England 48280 - 23877 GBP ANNUAL Today
Job description

Making a difference. That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your own.

AGCO (NYSE: AGCO) is a global leader in the design, manufacture and distribution of agricultural solutions. Our portfolio of international brands, including Fendt®, GSI®, Massey Ferguson® and Valtra®, provides smart and effective agricultural solutions to farmers around the world – including a full line of tractors, combine harvesters, hay and forage equipment, seeding and tillage implements, grain handling, seed processing and animal protein production systems. With global sales of approximately USD 12.7 billion in 2022, AGCO’s international team of over 24,000 employees work together to deliver high-tech solutions for farmers feeding the world. Join us as we bring agriculture into the future.


Sales Support Specialist

Remote Working – United Kingdom


Job Summary


The role of Sales Support Specialist is to provide industry leading levels of training and support on all current Massey Ferguson products to the dealer network and end users. The position reports to the Sales Support Manager.


Key Responsibilities:


  • Provision of whole goods product training and updates to internal staff, dealers and end users.
  • Professional support at company and dealer events, including launches, shows, open days and demonstrations.
  • Demonstrations to the public and individual end users in a professional capacity.
  • Liaison with other departments including sales engineering, product development, product management, training, service and FUSE to ensure that Massey Ferguson product receive industry leading levels of support.
  • Face to face and remote support to dealers and end users to address operational queries where necessary and offer advice where appropriate.
  • Working closely with the Area Sales Managers to ensure that sales and customer satisfaction are maximized.
  • Support with the other Sales Support Specialists to ensure best use of resources and to provide additional support when required.
  • Work closely with the AGCO Fuse team, Massey Ferguson Sales Support Manager and National Sales Manager to improve the take rate of MF Technology products from the factory.
  • When required to provide support to the press.
  • Ensure maintenance of a high level of knowledge of current Massey Ferguson products and their application.
  • Gather market intelligence and help develop product strategies to help improve the factory take rate of MF Technology products.
  • Build strong sales argumentation and develop a route to market to ensure all MF internal sales staff are fully up to speed with product developments.


Experience & Qualifications:


  • The role will require the successful candidate to have a thorough knowledge of UK agriculture and the application and use of farm machinery.
  • The candidate will need to be proficient in the use of modern agricultural machinery and have a full understanding of customers’ expectations.
  • Must be able to work on their own initiative and with minimal supervision.
  • Must hold a current full UK driving licence.


We offer the following benefits:


  • Basic salary: £competitive
  • A company performance / Individual performance related bonus (15%)
  • Defined Contribution Pension Scheme (The company contributes up to 10% for a 5% employee contributions)
  • Life assurance and critical illness cover for Pension members
  • 26 days holidays + statutory holidays
  • Holiday trading
  • Confidential Employee Assistance Programme for employees and their immediate family
  • On-site parking
  • On-site restaurant
  • Job Allocated Car


Employee development and growth is part of our company culture. If you are looking for an opportunity to work in an inspiring multinational environment for a leading global player of agricultural solutions, we look forward to receiving your application!

support specialist
AGCO

www.agcocorp.com
Duluth, United States
Eric P. Hansotia
$10+ billion (USD)
10000+ Employees
Company - Public
Machinery Manufacturing
1990
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