support engineer

support engineer Surrey

Proactive IT
Full Time Surrey 30000 - 28000 GBP ANNUAL Today
Job description

9895CF

£28k – 30k per year + bonus + benefits

Desktop Support Engineer – HYBRID WORKING

We are working in partnership with one our of biggest customers looking for an experienced Desktop Support Engineer.

The Desktop Support Engineer is a split role covering our clients service centre along with one of their customers. The successful candidate will possess the ability to transfer between roles as requested and be comfortable in doing so.

The Skills required should either be in place or working towards either academically or through on the job training.

KEY RESPONSIBILITIES

Desktop and User Support

User Adpotion of the chosen technologies

Desktop and mobile device technical support

Create, deploy & test desktop images for corporate machines

Monitor the customers environment and operational systems thus responding to alerts and alarms as necessary to resolve problems efficiently.

Contribute to the Starters, Leavers and Movers account and equipment provisioning (PC, AD Account, IP Telephony setup, Mobile Phone, Office 365 etc)

SKILLS

Essential: M365 administration, Autopilot, Endpoint Manager, iOS, MS Office, Basic Active Directory

Desirable: File & Print management, Windows Server, Cisco Anyconnect

JOB SKILLS

Excellent Customer Facing and communication Skills

Good understanding of Microsoft software and applications on desktops / laptops

Microsoft Teams telephony and video conferencing

Understanding of Active Directory

Knowledge of Office 365, and hybrid environments

Basic networking understanding

Knowledge of file & printer services

Operational knowledge of Autopilot and Endpoint Manager

DESIRABLE SKILLS

Ability to work under pressure and meet deadlines

Proactive worker with the ability to work alone and within a team

Windows Server

MAC OSX

Windows 10/11

Meraki networking

AV support

Printers (fixing common problems)

Industry qualifications such as CompTIA A+, MS-900, MD-102

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

support engineer
Proactive IT

www.procomcare.com
Charlotte, United States
Steve Kennen
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
Related Jobs

All Related Listed jobs

Early Careers - Co-ordinator
BAE Systems Samlesbury, England 27000 - 29000 GBP ANNUAL Today

Youll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts you may also be

Social media intern
i beauty London, England 12 - 14 GBP HOURLY Today

We are currently searching for a talented Social Media intern to come on board and assist with generating posts, video edits, and the development of other

Duty Manager
All Bar One Birmingham Airport Airside Birmingham, England 10.92 GBP HOURLY Today

Be a champion of hygiene, cleanliness and brand standards. Access to shopping discounts with many leading UK retailers. A company contributing pension plan.

Care Assistant
Newcross Healthcare Solutions Glasgow 14 - 0.00 GBP hour Today

Will you be a Care Assistant (Children) who makes a difference?

Newcross gives you more support and free training to make...

office administrator
West Sussex County Council Chichester, England 21575 - GBP ANNUAL Today

Salary
Grade 4, Scale Point 5, £21,575 p.a pro rata

Location
Medmerry...