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CXC Supervisor

Supervisor at ClothingXChange in Bristol City Centre. We are looking for passionate staff members to join our team and to help support our mission of sustainable shopping.

Full Job Description

ClothingXChange

Title: Supervisor

Reports to: Store Manager

Objective: ClothingXChange is a buy/sell/trade model shop in central Bristol and the first in the UK to offer customers the option to both sell and trade clothing And accessories. The key objectives of our shop is to offer a sustainable shopping experience to our customers and offer our customers quality items at great value; including our own products. In this role, you will oversee the operations of the store and be strategic in short and long term planning. The ideal candidate will assume total store accountability for sales, service, profitability and loss prevention.

Duties and Responsibilities

· Strategically recruit, train and develop Retail Assistants to increase the day to day productivity and sales of the business

· Develop Retail Assistants to support succession planning for the future growth of the business

· Uphold Company standards and act as strong leader to the team

· Ensure that clear communication is standard practice and that communication follows the correct corporate ladder

Leadership and Communication:

· Empower Supervisors to support Retail Assistants in ensuring high standards and to encourage them in sale support

· Model the way for the store team and inspires a shared vision

· Responsible for the roll-out of new training and operational initiatives

· Possess excellent communication skills in both written and verbal form

Policies and Procedures

· Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority

Merchandising & Display:

· Training staff to understand and interpret current fashion trends in local markets in order to create exciting display solutions which customers engage with

· Work with our consultant/managing director and head buyer to ensure floor sets are well organised, schedules appropriately, cleanly executed and completed timely

· Actively take part in taking pictures and producing content for social media (mainly ClothingXChange Instagram page)

Commercial Awareness:

· Ensure all staff actively partake in customer engagement and become active salespersons to increase sales.

· Stay abreast of current trends and have a sound knowledge of customer profile by keeping up to date with external influences i.e. media and local community

Required Knowledge, Skills & Experience:

· Experience in a role working in a fast paced, high volume fashion retail environment

· Ability to positively impact statistical results in sales, payroll and stock loss

· An appreciation and understanding of the ClothingXChange culture and its appeal to the local market

Job Types: Full-time, Permanent

Salary: £11.42 per hour

Benefits:

• Company pension
• Sick pay
• Store discount

Schedule:

• Weekend availability

Supplemental pay types:

• Performance bonus

Work Location: One location

Reference ID: CXC Supervisor 02.23