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Due to growth of business an exciting opportunity for a permanent Sales Support Administrator to join a growing well established company based in the Docks area of Cardiff offering on site parking and a 4pm finish on a Friday.

Our client is looking for someone with superb customer service skills a relationship builder who prides themselves on providing an exceptional customer service experience along with someone with a keen eye for detail a thorough and methodical administrator who enjoys being part of a busy team.

Responsibilities

• Process orders received by completing paperwork and passing to contract review/production.
• Providing exceptional customer service to exceed customer's expectations.
• Provision of sales support from establishing and executing customer requirements and changes.
• Prepare and send quotations back to the customer.
• Maintaining good relationships and communication with the customer to ensure they are updated throughout the order process.
• General administration duties as required
• Being proactive in your approach to complicated or urgent orders.
• Maintaining of accurate production records
• Tracking and monitoring of orders and inventory stocks to achieve on time customer deliveries

You will need:

• Tracking and monitoring of orders and inventory stocks to achieve on time customer deliveries
• Good level of maths skills - e.g. percentages / margins
• Good telephone manner
• Good attention to detail

If this is the opportunity for you APPLY NOW!!