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Retail GB Operations Administrator

Location: Reading RG1 1TZ – with hybrid working pattern
Salary: ££Competitive with 27days holiday (excluding bank holidays) & pension
Contract: Full time, permanent

An excellent opportunity has arisen for a Retail Operations Administrator to join the team here at Primark. The role will be based in our UK office in Reading where we operate a hybrid working policy where you can split your time between the office, home, or any of our 192 stores across the UK (agreed with the Retail Operations Manager).

This newly created position and will be key in supporting the Retail function in your market ensuring the relevant administrative and information collation tasks are completed to ensure the appropriate service level is delivered to retail teams in market, as directed by the Retail Operations Manager.

The role will be busy, fast paced and fun. Some of the key duties are articulated below.

• Maintain and update local procedures and identifying variances from Group processes supported and directed by the Retail Operations Manager.
• Create and distribute Retail communications to the retail store network via the retail communications app ensuring stores are up to date with no incomplete critical tasks.
• Maintain the Retail Calendar and Retail Activity Planner for the GB market. Supporting the Retail Operations Manager in preparation for activity review meetings with the leadership team in market.
• Provide adhoc operational support in the areas of cost management, vendor coordination, colleague communications, crisis management or reporting
• Maintain the store hierarchy and structure charts of the store network for data purposes ensuring accuracy which results in accurate data flowing through the various reporting systems.
• Assist with gathering data as required through store submission or other sources for various projects undertaken in-market.
• Coordinate and book Stocktakes for stores in your region and facilitate, the preparation and execution of those stocktakes with the vendor.
• Provide administrative support to the country leaders, as required, including calendar management, travel arrangements and meeting coordination.
• Coordinate and manage directly, where possible, any queries raised by suppliers relating to services rendered or requested.
• Provide information, as required, to the Group Retail Operations function to help understand the activities in your market and contribute to best practice internationally.
• Contribute to the overall retail objectives and gain enhanced knowledge of Retail Operations activities, procedures, and training content through the Intranet and DLP.

Finally, you’ll complete any other administrative related duties as required in support of their function. This is a new role so duties may evolve…

This is an excellent challenge for an experienced Administrator with a proven ability to work independently at pace, with high attention to detail and exposure to a fast-paced environment.

You’ll join a vibrant environment, take on some amazing training and see yourself grow from strength to strength in a supportive place powered by our people.

If you’re proactive, determined, and passionate, this is the place for you.
Apply to join as a Retail Operations Administrator and be welcomed to the wide world of Primark. This is retail our way!

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Primark is an Equal Opportunities Employer.

Our fashion isn’t one-size-fits-all and neither is our culture. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at [email protected] .