Store Manager Livingston, Scotland
Job description
Yours Clothing is a plus size women’s wear retailer that provides the best value on the UK high street and internet. Our continued success comes from us listening to our customers and delivering fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion womenswear retailer in the UK and Europe.
We have an exciting new opportunity for a new Store Manager to join our fantastic team. This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. You will have a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.
Duties and Responsibilities
Achieve financial objectives and KPIs by analysing variances and initiating corrective actions
Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
Maintain outstanding store conditions and visual merchandising standards
Analysing sales figures and forecasting future sales
Managing stock levels and making key decisions about stock control
Propose innovative ideas to increase market share
Ensure high levels of customer’s satisfaction through excellent service
Complete store operational requirements by scheduling and assigning employees; following up on work results
Maintain store staffing levels by recruiting, selecting and training employee
Maintain staff performance through coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results
The successfully appointed Store Manager will have proven experience in a senior management role in a retail environment, preferably fashion, and be able to demonstrate a track record of exceeding sales targets.
Skills and Experience Required:
Warm, friendly and engaging personality
An energy and enthusiasm to succeed
Highly motivated and a desire to be the best
Results Driven
Proven ability to work well within a team and to use own initiative
Proven record of good attendance and flexibility
Confident and articulate when speaking to customers
Ability to work hard and juggle changing priorities
Ability to adapt to frequent change and a high pressure environment
Outstanding loyalty and commitment to the business
Benefits of Yours:
50% Staff Discount
Bonus Scheme
Bought Leave Scheme
28 Days Annual Leave
Retail Trust Employee Assistance & Wellbeing
This is Full Time role working 5 days over 7 each week
