Job description
TASTE OF SCOTLAND GIFTS & SOUVENIRS
RETAIL STORE MANAGER - FULL TIME
We have a unique opportunity for an accomplished Retail Manager to continue in the pursuit of excellence in customer service.
Duties will include leading and managing a team, ensuring the highest levels of customer service, housekeeping, merchandising, driving sales and training and motivating your team. You will understand the importance of managing stock levels on the floor, and build excellent relationships with the warehouse and buying teams.
Key responsibilities
- Motivating, training and coaching the team to engage and develop them.
- Operating the Department through day-to-day management and task delegation to the team.
- Understanding department revenue targets and consistently striving to achieve them.
- Liaising with Warehouse and Buyers in managing stock movements.
- Delivering excellence in customer service including all customer queries, complaints and returns in a professional and efficient manner.
- Maintaining our visually inspiring in-store and window displays to reflect the company brand and reputation.
- To undertake tasks from various stakeholders in an effective and timely manner.
- To passionately promote and drive Brand Image through extensive product knowledge.
- Creating a positive working environment for the team and our customers.
- To manage the shop floor at all times in order to identify/resolve urgent issues and communicate appropriate information to the General Manager.
Rewards:
- Competitive salary.
- Generous holiday allowance.
- Career progression and learning and development opportunities.
- Work life balance.
- Being a part of a company whose values will give you a standard to aspire to and underpin who we are as a company and a community.
COME AND DO GREAT THINGS WITH US
Please apply by email to office @ taaksofscotland.com or in writing to TASTE OF SCOTLAND 125 Market St KY16 9PD , enclosing a copy of your CV and covering letter.
Job Types: Full-time, Permanent
Salary: £26,000.00-£31,200.00 per year
Job Types: Full-time, Permanent
Salary: £26,000.00-£31,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Sick pay
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
- Holidays
- Overtime
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- St. Andrews: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: TOSSM2023
Expected start date: 21/08/2023