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Job description

We’re looking for an enthusiastic and friendly Senior Sales Assistant to immerse themselves in the world of Piglet, and embody our values of Comfort, Community and Entrepreneurial Spirit within our Jarrold concession

What you’ll be getting up to

• You’ll be working independently in store; ensuring all minimum brand standards are achieved as well as creating a welcoming customer experience. You’ll empower others to do this too.
• Communication is integral to this role; you’ll be liaising both with our Retail team, and with teams across the business to ensure a first class customer experience. You'll be empowered to share updates and insights to the team at Piglet, who will be championing your work.
• You’ll become an expert on our product range, engaging with shoppers to answer queries, give advice and share inspiration. You’ll familarise yourself with the brand story and deliver consistently on brand guidelines.
• You’ll embody the Piglet brand, and make our customers feel at home within our concessions, and excited to become part of our community.
• You’ll be responsible for spotting trends and driving continuous improvements; helping us learn more about our in store shoppers, and adapt accordingly.
• You’ll be responsible for our physical space; both delivering on brand visual guidelines and ensuring cleanliness and health and safety requirements are met.
• You’ll maximise sales and drive profitability through innovative ideas and practises.

Who we’re looking for

• You’ll need to be a real people person; the kind to put a smile on shoppers’ faces, even if they don’t make a purchase.
• You’ll need to be self motivated; a great deal of this role will be working independently.
• Communication is essential in this role, as a distributed team, we need to ensure information and ideas are free flowing.
• You’ll need to be passionate. You don't need to join us with an in depth knowledge of the brand or homeware; we'll teach you everything, as long as you're eager to learn.
• You'll need to be creative. You’ll have a front row seat to spot trends amongst our in store shoppers; both who they are (or aren’t!) and how they shop, and you’re likely to be best placed to share ideas on what we could do better.

What it's like to work at Piglet in Bed

• This is a full time role; with hours to be discussed.
• You'll be formally employed by De Gruchy, but you'll very much be welcomed as apart of the Piglet team. We’ll make sure you get to see lots of people in person, both through store visits and social events.
• We’re a distributed team, but we’ll make sure you get to see lots of people in person, both through store visits and social events.
• We offer a generous 40% discount on our products, and a pair of pyjamas when you’ve been with us for three months, alongside a welcome gift, bonus weekends, and plenty of chance to get your hands on treats (birthdays, piglet of the month, photo competitions and product sweepstakes)
• You’ll get access to Yulife, our hotly contested steps leaderboard and wellbeing platform, which gives access to an online GP, support services and financial rewards, as well as life assurance cover.

Job Types: Full-time, Permanent

Salary: £12.32 per hour

Benefits:

• Company pension
• Employee discount
• Flexitime
• Referral programme
• Store discount

Schedule:

• Flexitime
• Weekend availability

Supplemental pay types:

• Bonus scheme

Work Location: In person