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Permanent contract | 37 hours per week | £22,369 to £24,054 per annum (Grade E) | Norwich

We have ambitious plans to shape how we work with families, placing practitioners and relationship-based practice at the heart of what we do and our practice coordination support is integral to the success of these plans.

Through Vital Signs, our vision for Children in Norfolk is to work with whole family networks and across the whole system to support families to build on their strengths and to achieve the best possible outcomes.

Do you have excellent administration skills and looking for a role where you can integrate yourself within a frontline social care team?

Our Senior Practice Coordinators provide direct support and assistance to operational Team Managers and social care practitioners, enabling them to have more time to undertake direct work with children, young people, and families.

You will be the point of contact for both internal and external customers, you will need excellent interpersonal skills. You should be confident in undertaking a range of duties with a practice focus, including the production of documents, populating spreadsheets and databases, organising and minuting meetings. As well as associated administrative tasks, finance tasks and other duties required to support the frontline practitioners.

You will work closely with the Team Manager and Head of Service to monitor and track performance data and assist with the recruitment processes for both Operational and Support roles.

Whilst working remotely will be a key feature of this role, office-based working at County Hall will be determined by the needs of the business. Our technology platform and equipment are first class enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

If you would like to discuss this vacancy further, please contact Mark Aspinall (Business Manager) at [email protected]

If you are committed to delivering first class levels of support to operational teams, want to make a difference to the lives of children and young people, then this is the perfect opportunity for you and we would welcome your application.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement with the ability to buy and sell leave
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discount programme which helps you save money on almost anything , from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses paid upfront (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
  • A payment if you refer someone you know to a hard to fill job.
  • Tax efficient ways of getting extra pension, new bikes and electric cars.

Before you apply , we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? please apply using your @norfolk.gov.uk or @nccal.ac.uk email.

Closing date: 11 May 2023