Senior Interaction Designer Birmingham, England
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Location
About the job
Job summary
DWP Digital offers fulfilling careers for people who want to use their skills to make a genuine difference to society. We’re part of the UK’s biggest government department, supporting millions of people every day.
We’re looking for a Senior Interaction Designer with a high level of experience helping teams design and deliver services that are simpler, faster and easier to use. Making sure everything we design is accessible to everyone.
You’ll be working alongside other user centred design professionals who are committed to deliver the best possible outcomes for all of our users.
You’ll join a highly supportive community, sharing your expertise, and learning new skills from those around you.
Job description
As a Senior Interaction Designer, you’ll:
- Demonstrate best practice in user centred design, for digital and non-digital interactions.
- Work effectively across multidisciplinary teams, adapting quickly to change.
- Champion accessibility and inclusion, considering the impact of new technologies.
- Collaborate with designers in other teams, give constructive feedback on other’s work and contribute to developing design patterns.
- Use research and analytics to understand user needs and identify opportunities.
- Create prototypes using appropriate tools and methodologies, advising others on prototyping best practice.
- Lead and coordinate design work, supporting other designers where necessary.
- Actively support the design community in DWP and across government.
Person specification
If you would like to learn more about the role, please contact [email protected].
Benefits
- An employer pension contribution of up to 27% For further information please click here.
- Annual leave rising up to 30 days, (based on your working pattern).
- Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
- Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring.
- An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Salary Information
Salary for this role is from £50,155 (Band min) to £60,781 (Band max).
Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.
Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.
Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.
Things you need to know
Selection process details
Stage 1: Application
Your application will consist of three parts:
1. A Personal Details application form.
2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.
3. Personal statement up to 750 words.
When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:
- User focus- Work with User Researchers to plan and develop research activities that help teams to better understand users
- Evidence and context-based design- Lead the design of solutions that are based on evidence and help identify any gaps in knowledge.
- Prototyping- Use a variety of prototyping tools and methodologies, advising others on prototyping best practice.
- Communication- Present your work and explain ideas in a way that people understand. Actively listen to other people’s input and facilitate discussions.
- Accessibility- Promote the importance of inclusive design and how to design with accessibility in mind. You need to be familiar with the WCAG 2.1 guidelines and able to design to meet AA standards.
- Collaboration- Work in the open, engaging others in the design process. Offer advice on improving working practices, leading to better collaboration across teams. Lead community activities across workstreams and departmental areas.
The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.
For Hints and Tips on completing your application visit our blog Getting Hired at DWP Digital .
- You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
- Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
- If your employment history/personal statement contains any personal details your application will be withdrawn.
Stage 2: Interview
If you’re successful at sift stage, you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.
As part of your interview, you’ll be given 10 minutes to present one piece of work. We’d like you to give a little background, but you should focus on showing the work itself. We’re really interested in your approach to the problem you were given and the outcome. You should provide a PDF of your presentation 24 hours prior to interview.
Interviews will take place from late-March 2023.
Other information:
A reserve list may be held for a period of 6 months from which further appointments can be made.
Reserve list candidates will be posted in merit order by location.
Find out more about Working for DWP
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at
Security Information
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
The evidence you provide in your application must relate to your own experiences. If evidence of plagiarism is found your application will be withdrawn.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team :
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission here to visit Civil Service Commission
