Senior Customer Service Advisor London, England
Job description
Senior Customer Service Advisor
Working in a hybrid way, we are looking to recruit a customer focused, people focused team player with excellent communication and people skills to join our customer service team.
The team are responsible for providing a front line service to customers, answering inbound calls and a face-to-face service and resolving queries at the first point of contact. You will be fielding a wide variety of enquiries from tenants, applicants and external customers and take a proactive approach to ensuring high customer satisfaction.
To be successful in a Customer Service Advisor role, the skills/ability you will need are:
- Experience of working in a Customer Service.
- Ability to always maintain a high degree of confidentiality when dealing with sensitive information.
- Excellent attention to detail and accuracy.
- The ability to multi task
- Excellent communication skills, able to communicate across multiple channels including Microsoft Teams, Face to Face and Email.
- Able to work from our head office at least twice a week following the initial training period.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.
Job Types: Internship, Temporary contract, Part-time, Graduate
Contract length: 8 months
Part-time hours: 24 per week
Salary: £1,556.59-£2,883.49 per month
Benefits:
- Company pension
- Flexitime
- Referral programme
Schedule:
- Day shift
- Flexitime
- Holidays
- Monday to Friday
Supplemental pay types:
- Commission pay
- Loyalty bonus
- Yearly bonus
Education:
- A-Level or equivalent (preferred)
Work Location: Hybrid remote in United Kingdom, EC2A 4NE
