Security Officer London, England
Job description
Portico are on the lookout for an Estate Security Officer to join our team at a high end residence in Knightsbridge.
You'll be situated in a multi-functional building offering 17 luxurious residential apartments, 2 floors of office working space and 8 street-facing retail units. Situated in a magnificent and prestigious part of Belgravia surrounded by iconic places like Harrods, the Mandarin Oriental and Hyde Park.
The building has 3 different entrances with their respective receptions and one loading bay entrance located at the rear of the building, next to the control room.
As an Estate Security Office, your areas of responsibility will be: -
- To ensure an understanding and adherence to all company standards, policies and site instructions, including emergency procedures, following them appropriately when necessary.
- To maintain continuous monitoring of site radio systems and use it as a way of communication with the site team, always adhering to the correct radio procedures.
- To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
- To liaise closely with statutory authorities, dealing with incidents and the provision of information, ensure a timely response to all security issues and events.
- To manager remote access control such as gate, doors, or other access points.
- To constantly monitor the CCTV in line with the SIA standards, managing alerts and reporting any safety hazards or suspicious activity on site.
Shifts: 12 hour shifts from 7am-7pm, 4 days on followed by 4 days off
Salaries: £29,826
A Door Supervisor & CCTV SIA Licence are required for this role.
What’s in it for you?
- Competitive holiday allowance.
- Pension.
- Life insurance.
- Enhanced annual leave.
- Recommend a Friend Bonus Scheme.
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Award winning Training Academy that provides excellent training and development opportunities for our people.
- Eyecare scheme
Who is Portico?
Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working and other ‘soft’ services.
Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the support of our operational teams.
Why Portico?
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers. We are one vibrant community and love to get together and celebrate our success.
Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and commitment are never overlooked. We provide every team member with the very best coaching, encouragement, support, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu ‘thank you’ scheme, the Annual Portico People Awards and long service awards.
Job Types: Full-time, Permanent
Salary: £29,846.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Sick pay
- Store discount
- Wellness programme
Schedule:
- 12 hour shift
- Day shift
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- SIA Licence (required)
Work Location: In person
Reference ID: 1949I
