Security Account Manager London, England
Job description
Our MSS team is constantly evolving our capabilities on Oracle’s Gen2 Cloud platform. We are looking for Security Account Managers (SAM) to help our customers to better understand their Hybrid cloud environment and more importantly, that can assist them in building a holistic Security and Compliance program that will improve their ability to further adopt cloud technology. The ideal candidate will be able to provide a seamless and personalized interactions with the customer’s security and IT teams , engaging to assess customer security need in alignment with their security policy and regulatory requirement, demonstrating CUSTOMER SUCCESS One Oracle Approach by sourcing expertise from Oracle – including Global Security, Applications Development, and Cloud Engineering other partner organizations by offering tailored security solution and elevate customer success through expert in solving business problems, engaging with product development and other partner organizations to drive and integrate required solutions.
The ideal candidate will have demonstrable experience in solving business problems, engaging with product development and other partner organizations to drive and integrate required solutions.
Responsibilities
- Handle Security interactions with CSS customers & perspective Oracle clients
- Drive Customer success
- As a security advisor who understands Oracle security products and standards and aligns with customer policy and regulatory requirement.
- As transformational advisor, drive latest innovation to customer security landscape in Cloud or OnPrem
- Engage with key business partners to kick off engagements to assess customer requirement.
- Conduct workshop to asses customer security posture in Cloud/ Onprem and provide recommendations in security roadmap document that aims to improve customer security posture.
- Leverage expertise from all sources throughout Oracle including global security, applications, development, and cloud engineering.
- Conduct workshops with both Technical as well as Business users to define and showcase the value provided by Oracle Cloud Platform and MSS Services.
- Development and delivery of a customer-specific MSS Service Strategy as defined in workshop.
- Support ACS Pre-Sales team in incorporating the customer specific MSS Service Strategy into Security Service Sales.
- Work closely with clients, either from a technical and non-technical standpoint, delivering solutions that fulfil or exceed their requirements.
- Use deep customer understanding to deliver a competitive advantage.
- Demonstrate commercial acuity when engaging and advising a customer.
- Provide MSS Product Management team with inputs from the field / customer interactions that can be used to further evolve the MSS Service Portfolio such that it is in alignment with customer needs and expectations.
- Engage with ACS Marketing teams to provide inputs and support for MSS Marketing strategy and campaigns.
- Engage with key business partners to understand requirements, perform business analysis, and architect / design security solutions.
- Demonstrate flexibility and resilience in response to changing or ambiguous situations.
